Holiday Homes in Keystone

"Excellent experience. Will do it again. "

"Check in was easy. Staff was friendly and efficient. The property looks MUCH better online. The first thing I saw as I entered the room was a dirty, disgusting chair and ottoman. I was immediately turned off and very uncomfortable for the rest of my stay. I checked out and was downstairs at the time I was supposed to be to take the shuttle, which I registered for, to the airport. I asked the gentleman at the desk about it and he said it would be there shortly. After almost half an hour, it still hadn’t arrived. I went to the desk and asked about it again and he looked at me like I had three heads. He made a call and a few minutes later it came. How long would I have been sitting there had not said something to him, after I had already asked about it? I do not recommend. "

"Order a pizza for delivery, but they would not allow the delivery here which is ridiculous"

"We enjoyed the food and staff but did not use the pool. "

"Nice place. Needs more character or culture. Very peaceful. Good for quiet relaxation. "

"The place was super comfortable! "

"Clean room but not at all as advertised!!!"

"The first couple nights were fine. The pool and pool bar were fun, the proximity to the Riverwalk was great. On the third morning, we woke up to find that the hotel was starting a renovation project. The lobby was cleared, the pool was drained, and there were construction workers and machines everywhere. Nobody warned us that this was coming. We had planned to enjoy our last full day at the pool and instead had to spend a couple hours arguing with Hilton to get compensated, which was unsuccessful. None of the hotel employees seemed to care that everyone was majorly inconvenienced. We ended up having to switch to another hotel for our last night. Sadly, I would never go back here. "

"Old bed, dirty sheets and floor"