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"Very good thermal spa and afternoon tea "

"Excellent stay , staff very happy to help, extremely knowledgeable and very polite and professional "

"Aryan was very helpful and so friendly on reception. The room was very comfortable and spacious. Will be visiting again soon."

"Very comfortable bed & clean room. Did ask the receptionist if it’s possible to have continental breakfast earlier than specific time, which wasn’t a problem. Friendly staff. Would definitely come here again. "

"The room was comfortable and clean, with a kettle provided for tea and coffee, which was great. The only thing missing was guest toiletries — cotton pads are always handy. I usually bring my own, but on this occasion I had forgotten them, so they would have been a nice addition. Breakfast offered a decent selection. The egg option was scrambled only, but I was told that if I wanted something different, they would make it. I would suggest adding a second tea/coffee station, as there was a queue every time. The location of the hotel was great. We were there for a show at the Hippodrome, and it was only a 10-minute walk. Would not hesitate to stay here again. "

"The staff were very friendly and helpful. The only downside was the sofa bed which was extremely uncomfortable which really impacted sleep"

"sorry we dont eat breakfast"

"Room only, shower was in a bath but mat provided & told them tv was not working on leaving - dated but great for hotels.com price which was cheaper than hotels website"

"Not much for vegetarian.can be improved. Two lifts were not working. Nice hotel "