Search Ketzin/Havel hotels

"Nice room with sofa bed. Was a little cramped with 2 adults and child but great room for the price"

"The hotel was excellent. All staff were very friendly. There was a wide variety for breakfast which was great. Room was clean and extremely comfortable."

"Very clean & comfortable room. Shower was amazing with bathroom having underfloor heating. Staff were so friendly & helpful. Spoke amazing English. Had breakfast 2 mornings & was all delicious. Had an evening meal which was beautiful. Staff again amazing & very attentive. Waiter was very helpful to cater for my daughters food intolerance & was able to make her a yeast free cocktail. Will definitely return again. Thank you for a lovely stay."

"Breakfast was perfect. Everyone was nice. A very great stay. Thanks!"

"All was fine, no issues."

"Room was clean .Check in was not good, check in staff couldn't find my booking.Member of staff took my phone and started randomly scrolling through it which was annoying.Finally found my booking on their system, logged under he wrong name! Got to room to find toilet didn't flush and drain away. But was late at night so no one available to help.Air conditioning didn't work properly so asked for a fan.Was assured someone would drop one off the following day, but it didn't happen.Nor did maintenance deal with the toilet issue. Finally moved room.Asked for a late check out. Went out in the morning, returned to my room and was locked out.Another ordeal trying to get back into my room and find booking. Think staffing is the key issue here , otherwise lovely hotel."

"The Service of Lidia, Gabriel and Martin at the Front Desk was excellent, very professional and very helpful."

"This was a nice hotel, good location and very clean. Check in seemed more hard work than necessary but apart from that a great hotel"

"The property location makes it really convenient for exploring central Berlin and nearby cities such as Potsdam. Hotel staff were helpful and the breakfast was excellent."