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Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel

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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel

Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Hallesche Str. 10, Berlin, BE, 10963

Explore the area

  • Popular LocationFriedrichstrasse9 min walk
  • Popular LocationCheckpoint Charlie14 min walk
  • Popular LocationPotsdamer Platz15 min walk
  • AirportBerlin (BER-Brandenburg)24 min drive

Choose dates to view prices

About this area

Berlin

Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel is located in Kreuzberg, a neighbourhood in Berlin, and is in the city centre and near a metro station. Berliner Philharmonie and DDR Museum are cultural highlights, and travellers looking to shop may want to visit Friedrichstrasse and Kurfürstendamm. Check out an event or a game at Mercedes-Benz Arena, and consider making time for Berlin Zoological Garden, a top attraction not to be missed. Guests love the hotel's quiet location.

What's nearby

  • Friedrichstrasse - 9 min walk
  • Checkpoint Charlie Museum - 14 min walk
  • Checkpoint Charlie - 14 min walk
  • Potsdamer Platz - 15 min walk
  • Sony Center - 16 min walk

Restaurants

  • Layla by Meir Adoni — 1 min walk
  • Layla by Meir Adoni — 1 min walk
  • Diomira - 4 min walk
  • Maracay Coffee - 4 min walk
  • Ristorante Marinelli - 5 min walk

Getting around

  • Anhalter S-Bahn - 5 min walk
  • Potsdamer Platz Station - 13 min walk
  • Berlin (BER-Brandenburg) - 24 min drive

About this property

Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel

3.5-star Berlin hotel in Kreuzberg, walk to Friedrichstrasse
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 256 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and hairdryers.
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel offers 256 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Only Sauna. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per stay.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Nearby parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Wyndham Berlin Grand
Wyndham Grand Berlin Potsdamer Platz
Wyndham Potsdamer
Wyndham Potsdamer Platz
Wyndham Potsdamer Platz Hotel
Wyndham Potsdamer Platz Hotel Berlin Grand
Crowne Plaza Berlin Potsdamer Platz Hotel
Crowne Plaza Potsdamer Platz Hotel
Crowne Plaza Berlin Potsdamer Platz
Crowne Plaza Potsdamer Platz
Crowne Plaza Berlin Potsdamer Platz
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel Hotel
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel Berlin
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel Hotel Berlin

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 588 out of 981 reviews
5 - Excellent 60%
Rating 4 - Good. 311 out of 981 reviews
4 - Good 32%
Rating 3 - Okay. 53 out of 981 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 981 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 981 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Firstly, the hotel is not in Potsdamer Platz. Potsdamer Platz is a ten to fifteen minute walk away or a short train journey. With two train stations close by, it is well located for seeing the wonderful sights of Berlin. The hotel, however, falls down on customer experience by the lack of a functioning bar. There is a bar in the hotel, a very nice bar but it is very rarely open. When it is open, it closes at 10.00 pm. It was quite a let down after spending all day exploring the city,that there was nowhere in the hotel to unwind. We are retired, we don’t go to bed at 10.00 pm. There are no bars nearby so the closest bar is in Potsdamer Platz. We will be visiting the wonderful city of Berlin again but we won’t be staying in the Crowne Plaza (not) in Potsdamer Platz.
Stayed 6 nights in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not crazy about the location
Good hotel, not in the we center of anything, so if you are looking for activity right outside of the hotel, it’s not for you. It’s convenient to the S & U metro lines which is good.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Hotel staff are amazing! Hotel is in a great location next to the train station. The bar is one of the nicest bars in Berlin. Room was amazing got an upgrade as the club lounge was closed. Honestly can’t fault it at all
Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel and service was outstanding. The hotel was very clean and had a very friendly and open atmosphere. The only thing i had an issue with was the set menu for dinner inside the restaurant. The menu choice is not for everyone. There should had been an alternate menu.
Stayed 2 nights in Sep 2020