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"Warm staff. Everything-we-needed location. Good distance from York. Value for money."

"Perfect stay…. Bit pricey but spot on"

"Lovely xmas entrance and great location near station and xmas markets.Reception looked lovely wit decorations and tree.Free water and sweets. Not great view from room and bathroom small and a bit tight to get in near bed. Nice teas ,biscuits and water in the room.Breakfast was very nice with good selection and different juices like Rhubarb and Blueberry .Recommended."

"£70 for the night good value for money. Close to train station and city centre. Left very early so no breakfast taken. Basic. Hotel, no frills, reception staff welcoming and helpful, thanks !"

"Really enjoyed this hotel"

"Great service, the staff and front of house upgraded our room, food was great, couldn’t fault."

"Breakfast sausages were very poor quality "

"The hotel was well-situated in the centre of York. The staff were very welcoming and efficient. There were a few small cobwebs around the base of some of the room furniture and the shower room had a stale smell on arrival, which could be associated with the shower not being used, or if the water in the shower trap is siphoned out by water flow from other showers."

"We loved our stay here! Everywhere was spotless, the room was cozy and the bed comfortable. I loved the pool, and was pleased there was a sauna in the room and that the pool had an in-built jacuzzi. Reception was nice and there were lots of local goodies on sale for a reasonable price. All the staff we encountered were really pleasant, friendly and helpful. There was a good range of decent meals in the bar lounge, the pizzas were exceptional! I was somewhat disappointed with breakfast, the hot food was overdone and tough. The fried eggs were solid, and the scrambled weren't very nice. However, there were plenty of other foods to choose from. The bread for the toast was lovely. We will most definitely go there again, we fully recommend it!"