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"Staff were outstanding, especially Yassa on reception 100% best customer service I have received in a hotel! Your a star Yassa ⭐️"

"Very courteous and helpful staff."

"Really quiet room considering next to train station. Tne hotel is phenomenal and really nice. Front desk were extremely helpful as were bar staff. Well worth the stay, even if in the Annex. Negatives were bed was slightly uncomfortable and you don’t get all tv channels but otherwise, really good hotel."

"Lovely "

"From start to finish the staff and hotel were fantastic. We arrived early but our room was ready and we were checked in speedily, the twin room was stylish,comfortable and immaculate. Staff were warm,friendly and welcoming."

"Everything was perfect the staff were so friendly & helpful & made us feel so welcome. The rooms are gorgeous and the breakfast was so nice ☺️would definitely recommend staying in this hotel xx"

"Very pleasant staff, valet parking was great! "

"Good room, decent leisure center and good food "

"Lovely stay - nice room overlooking the canal. Breakfast was good, but glad I included it at booking as the daily rate is a bit steep i.e £20 for full English Breakfast. Always perplexes me when it is a double room that there is only one chair to sit on around the table - why not two chairs, as you don't always want to sit on the bed. Good checkout, and left my luggage for a few hours. "