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"Hotel was ok but there’s all roadworks being done around the property. We booked for the swimming pool but it was all shut and disappointed this wasn’t mentioned when booking"

"Lovely room Check in was smooth Parking included Close to Minster Great location "

"Our room was an access room and it was fine, clean comfortable bed and wet room shower. All was good until breakfast. Which was not particularly busy. However multiple tables were uncleared and still with discarded plates cups etc we cleared a table. At the breakfast buffet all the clean plates were swimming with water. I was told the dish washer had broken and they were having to wash everything by hand, fair enough. But why put clean plates out that are swimming with water? I don’t like scrambled eggs, so asked if I could have two poached eggs, I was told no they only offered scrambled! The sausages were all very well cooked and that’s being polite! So all in all for a hotel costing over £200 for the night and breakfast charged on top of that a disappointing breakfast experience!"

"Room clean , concierge staff excellent "

"Lift was out of order, small rooms and breakfast was poor. Overpriced for standard offered."

"Hotel very clean, staff friendly. Check in slow as only one staff member on duty. Tiny pool, more of a plunge pool, busy. Excellent location, out of the city centre hustle. Great bus service into city. Lovely cafe across the road. Easy access for race course. Pricey but would stay again if cost was reasonable. Beer and larger cloudy in bar!"

"Lovely room. Temperature just right. Bedding appropriate. Clean, spacious hotel with the added bonus of a pool! (Don’t forget to book your time though!) Five minute walk to York Castle Museum and not too much more to town centre. Highly recommend!"

"We stopped in room 52 at night after walking along the walk way to the room nearly tripped a few times on the step to the front door even though it was a small step very hard to see at night. Room was very clean. The heating in the room was on all night, the room was too hot to sleep. Bar & reception staff excellent . We thought the breakfast was very poor, it was advertised as a buffet breakfast and was a fixed breakfast so not what we were expecting, they missed the toast & mushrooms off my breakfast. Coffee was warm , milk was very cold making the coffee even colder. Breakfast was all hot. Location was brilliant just around corner from all attractions. We would recommend people to stop but just not eat there very over priced food . Parking is cheap in comparison. Over all good just expensive for what we got. You did ask for a review."

"Location excellent, a short walk from Train Station and a Short walk into York City Centre. Breakfast excellent and room cleaned daily. The only disappointment was our room was street side and the noise from outside during the night was excessive. If you are a light sleeper bring ear plugs or book a riverside room. Rooms street side really need a better sound proofing."