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"Great hotel with a fantastic location. In front of train station, across Universal Studios Japan, and walking distance to ferry with destination to the Osaka Aquarium. Beautiful hotel, would highly recommend."

"We booked the one bedroom for our family. This room has in suite laundry and a kitchenette. Crockery and utensils were clean. Hotel provides a sachet of detergent daily but I’m sure they’ll be happy to give u more if u need. Very spacious by Japanese standards and would highly recommend to anyone. 5 min walk to dontobori and Namba station Namba station is 15mins (7 stops) from shin osaka station should you need the Shinkansen. Yamato express does pick up from this hotel. "

"LOCATION: This is the closest hotel fronting USJ, 2mins walk to the front gates. Considering our situation where we have a young kid and we want to get in line early, this is definitely the recommended option! Surrounding this hotel is a shopping plaza w/ restaurants, family mart(?) and the station. Very convenient. Actually all the hotels around here are just as convenient, but this hotel is definitely the closest. ROOM: Stayed at the "Standard City View Twin Room" Upon entering the room we have one immediate impression, it's very big for Japan-standards! It's a bit outdated but everything seemed clean. We got a complimentary upgrade to 3-beds (from 2-beds) w/o asking so that was really awesome! The AC controls were great and blackout curtains were effective. We had front view of the park too which was nice as one of the roller coasters come close to that side. We also were able to see how crowded it was in the morning before we left the room. SERVICE: No complaints here, all the ground staff we encountered were polite, professional, and spoke fluent English. We noticed that there was a staff standing in the middle of the floor looking around to see if anyone needs assistance or have questions. She helped us with our luggage hold and some of our questions; a very pleasant interaction! TIPS: The only thing to note is that they do not offer bottled-water. Instead there is a water fountain on each floor (?) where you can refill your bottle. STAY AGAIN?: Yes!"

"Very clean and nice hotel but uncomfortable pillows. "

"First time in this facility! I’m impress! From customer service to staff are professional and treat you will respect.."

"The Cross really is situated in the heart of the biz in Osaka's Dotonbari but it's still a peaceful stay. It's only a few stops away on the subway from JR Shin Osaka and to the hotel is easily walkable from Shinshaibashi."

"Nice hotel, great location. "

"Being right around the corner from Dotenbori and the train station entrance be right in front of the hotel were amazing for convenience sake. Otherwise the stay did what I need for the few days I was there!"

"Convenient safe and very comfy and luxurious for its price. Super friendly staff too."