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Reviews of The White Morph - Heritage Collection

4.5 out of 5
The White Morph - Heritage Collection
92-94 The Esplanade, Kaikoura

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 559 reviews" "
Rating 8 - Good. 172 out of 559 reviews" "
Rating 6 - Okay. 43 out of 559 reviews" "
Rating 4 - Poor. 7 out of 559 reviews" "
Rating 2 - Terrible. 7 out of 559 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great vibe ... right across from the water, really nice comfortable warm room
Stayed 2 nights in May 2024
Response from John on 17 May 2024
Hi Daryl thanks for your review

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Very overpriced for our supposed Deluxe Double Room with very dirty carpet.
Stayed 1 night in Apr 2024
Response from John on 17 May 2024
hi Christine I am sorry that we did not meet your expectations

10/10 Excellent

Debrah, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a convenient spot with good parking. The rooms are very well equipped, clean and a good size.
Stayed 1 night in Mar 2024
Response from John on 22 Mar 2024
Thank you for your review

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean, tidy, up to date, awesome location. Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Sue on 17 Mar 2024
Hi Phillip, thank you for your great review. All the very best and warm regards, Sue

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikōura family stay.
Very clean. Allowed us early entry, which was wonderful after arriving from the overnight ferry into Picton and driving into town. Much appreciated.
Stayed 1 night in Feb 2024
Response from Sue on 21 Feb 2024
Hi Robb, thank you for your excellent review, it was a pleasure having you stay with us. All the very best, Sue

10/10 Excellent

Rong

Stayed 2 nights in Feb 2024
Response from John on 22 Feb 2024
Thank you for your review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sue on 21 Feb 2024
Thanks for your review Elizabeth, we really appreciate it. Warm regards, Sue

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, just across the street from the ocean.
Stayed 1 night in Feb 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Good amenities . Comfy bed .
Stayed 1 night in Feb 2024
Response from Sue on 21 Feb 2024
Hi Dave, thanks for your fab review, we are so pleased that you enjoyed your stay with us. Warm regards, Sue

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, friendly service, super location - literally 30 metres from the Pacific Ocean. Fairly priced. Everything you need.
Stayed 1 night in Feb 2024
Response from Sue on 7 Feb 2024
Hi Robert, thanks so much for your great review. All the very best. Warm regards, Sue

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sue on 6 Feb 2024
Hi David, thank you for taking the time to review your stay with us. Warm regards, Sue

2/10 Terrible

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2024
Response from John on 26 Jan 2024
hi Donald, you have said - Very clean and modern, why have you given us a 1 out of 5?

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY FABULOUS
Stayed 1 night in Jan 2024
Response from Sue on 25 Jan 2024
Hi Dianne, thank you for your fantastic review, we are so pleased to hear that you enjoyed your stay with us. All the very best and warm regards, Sue

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sue on 19 Jan 2024
Hi Sue, thanks so much for your fantastic review. We hope you come again. All the very best and warm regards, Sue

10/10 Excellent

Pita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean tidy and quiet rooms. Manger was very friendly and helpful
Stayed 1 night in Jan 2024
Response from Sue on 18 Jan 2024
Thanks for your great review, we really appreciate it. All the best and warm regards, Sue

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sue on 18 Jan 2024
Hi James, thanks for your fantastic review, so pleased that you enjoyed your stay with us. All the best and warm regards, Sue

10/10 Excellent

Martina

Stayed 2 nights in Dec 2023
Response from John on 2 Jan 2024
Thanks Martina, great that you enjoyed your stay, thank you for the review!

10/10 Excellent

Jill

Stayed 2 nights in Dec 2023
Response from John on 31 Dec 2023
Hi Jill thank you for your review

8/10 Good

Sheila

Stayed 1 night in Dec 2023
Response from Sue on 18 Jan 2024
Hi Sheila, thank you for your review, we really appreciate it. Warm regards, Sue

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying here. Staff are very friendly. The room is always comfortable and beautiful. The view is great. Will stay here again
Stayed 1 night in Dec 2023
Response from Sue on 23 Dec 2023
Hi Jeffery, many thanks for your wonderful review. We really appreciate it. Look forward to seeing you again! All the very best for Christmas and the New Year. Warmest regards, Sue

10/10 Excellent

Wei Beng, West Kowloon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped and well maintained. Hot tub is a real plus after drive. Location is lovely right on seafront. Check in was smooth and everything in the room functioned well. Would stay again on next visit to Kaikoura.
Stayed 1 night in Dec 2023
Response from Sue on 10 Dec 2023
Hi Wei Beng, thank you for your great review. We look forward to welcoming you again. Warm regards, Sue

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from John on 22 Nov 2023
Hi Myrna thanks for a 5 out of 5 review

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to town centre, restaurants and a few steps from the waterfront
Stayed 2 nights in Nov 2023
Response from John on 18 Nov 2023
hi Diana we are pleased that you enjoyed your stay, thank you for your kind words Regards John

8/10 Good

Hemal

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023
Response from John on 24 Oct 2023
Thank you for your review

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff with perfect accommodations
10/10+. My family and I want to say a special thanks to Sue. From the moment we arrived after having been in a car accident - she expressed her concern and compassion. She allowed us to check in early. She continued to ask how we were doing. She even dropped a bottle of champagne off to our room that evening. The White Morph is a beautiful place to stay and we can’t say enough for the people who work there and manage it. Thank you from the bottom of our hearts.
Stayed 1 night in Oct 2023
Response from Sue on 18 Oct 2023
Hi Marie, thank you for your fantastic review - it was a pleasure looking after you, after your horrible car accident. You were all in shock on your arrival (understandably). Thanks again for your special thanks, you are lovely people. All the very best and warmest regards, Sue and the team

10/10 Excellent

ronald

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Awesome stay will stay again later.
Stayed 1 night in Oct 2023
Response from Sue on 13 Oct 2023
Thanks for your fantastic review, Ronald. We look forward to seeing you again. Warm regards, Sue

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a very cold wet miserable afternoon and the staff had the heating on for us which was great.
Stayed 1 night in Sep 2023
Response from Sue on 29 Sept 2023
Hi Sue, thanks for your lovely review - we really appreciate it. All the best and warm regards to you, Sue

10/10 Excellent

Kristine

Liked: Staff & service, property conditions & facilities, room comfort
We loved our stay at the White Morph. The room was nice and spacious. Very clean and comfortable. Staff was friendly and helpful. Would definitely stay here again.
Stayed 1 night in Sep 2023
Response from John on 21 Sept 2023
Hi Kristne thank you for comments which are much appreciated Regards John

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Absolutely wonderful hotel! Rooms are clean and spacious and staff is super helpful. I wish I could have stayed longer. I highly recommend this hotel. The view of the ocean is breathtaking!
Stayed 2 nights in Aug 2023
Response from John on 24 Aug 2023
Hi Steven we are pleased that you enjoyed your stay , thanks for your review Regards John

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, staff were friendly and helpful .
Stayed 1 night in Aug 2023
Response from Sue on 18 Aug 2023
Thank you for your great review, we really appreciate it. Warmest regards, Sue

10/10 Excellent

ROBBYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Kaikoura Sanctuary
This is my favorite place to stay in Kaikoura. Beautiful views, lovely location. Lots of extras to make your stay even more enjoyable with attention to detail. We will definitely book again when we return.
Stayed 2 nights in Jul 2023
Response from Sue on 23 Jul 2023
Good morning. Thank you for your great review. We really appreciate it. Warmest regards, Sue

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from John on 14 Jul 2023
Hi David thanks for your review

10/10 Excellent

Nicola, Waimate

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property had an amazingly comfortable bed, and a super powerful shower! Loved the coffee machine and the beautiful bathroom products!
Stayed 1 night in Jul 2023
Response from John on 3 Jul 2023
Hi Nicola thank you for your positive review. Regards John

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and very comfortable. Great place to stay. Will be back 👍👌😀
Stayed 2 nights in Apr 2023
Response from Sue on 28 Apr 2023
Thank you for your great review David, we really appreciate it. Look forward to welcoming you back. Warm regards, Sue

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2023
Response from John on 20 Apr 2023
Overlooking the sea & mountains is a big plus

10/10 Excellent

John Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from John on 10 Apr 2023
Hi John thank you for your review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly, helpful staff
Great location and friendly, helpful staff. Highly recommend this hotel.
Stayed 1 night in Feb 2023
Response from John on 1 Mar 2023
Hi Pat, I have passed on your comments to our team, yes, we have a great location, handy to shops, tours, bars, restaurant's, overlooking the sea & mountains.

10/10 Excellent

Collette

Stayed 1 night in Feb 2023
Response from John on 28 Feb 2023
Hi Collette thank you for your positive review

10/10 Excellent

Donald

Stayed 2 nights in Feb 2023
Response from John on 10 Apr 2023
hi Donald thank you for your review.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from John on 1 Feb 2023
Thank you for your positive review

10/10 Excellent

Stephane, Ho Chi Minh City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I loved staying here. The room was incredible, spa bath and a sea view from the balcony to watch the dolphins with a coffee was just perfect. Cannot recommend it enough.
Stayed 4 nights in Jan 2023
Response from Sue on 20 Jan 2023
Hi Jennifer, thank you so much for your amazing review. We loved having you stay with us. Warm regards, Sue

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay here and would definitely stay again.
Stayed 2 nights in Jan 2023
Response from Sue on 20 Jan 2023
Thanks so much for leaving us such a fabulous review. All the best and hope we get to see you again. Warm regards, Sue

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2022
Response from John on 13 Jan 2023
Hi Sarah thank you for your very positive review.

10/10 Excellent

Marv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Spacious and comfortable room
Response from John on 13 Jan 2023
Hi Marv thank you for your very positive review.

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location!
Response from Sue on 20 Jan 2023
Thanks for your review John - we really appreciate it. Warm regards, Sue

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient check- in and out. Very comfortable bed. Spacious room with a great view
Response from John on 6 Jan 2023
Hi Deborah thank you for your positive review. The sea and mountain views are spectacular

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
EBike storage was a welcome treat. Made for enjoyable rides then a recharge area. Room looked over Ocean great views and relaxing. Easy walk to town.
Stayed 5 nights in Dec 2022
Response from John on 6 Jan 2023
Hi Ann, the secure E Bike storage is a recent addition to the White Morph, real pleased you enjoyed your stay

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights
2 nights with friends for whale watching. Great spot with amazing views from the front line rooms
Stayed 2 nights in Dec 2022
Response from John on 6 Jan 2023
Hi Andrew thank you for your review hoping you saw plenty of whales

10/10 Excellent

Jeffery