The St James

Photo gallery for The St James

Featured image
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Fridge, microwave, hob, dishwasher
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Overview of The St James

The St James

5.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
20 Chisholm Crescent, Hanmer Springs, 7334

Explore the area

  • Popular LocationHanmer Springs Thermal Reserve5 min walk
  • Popular LocationConical Hill Walkway7 min walk
  • Popular LocationA Maze N Golf15 min walk

Choose dates to view prices

About this area

Hanmer Springs

Located in Hanmer Springs, The St James is in a rural area and in the mountains. Hanmer Springs Thermal Reserve and Waiau Ferry Bridge are notable landmarks, and some of the area's activities can be experienced at Conical Hill Walkway and Hanmer Springs Ski Area. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk
  • Conical Hill Walkway - 7 min walk
  • A Maze N Golf - 15 min walk
  • Conical Hill - 2 min drive
  • Hanmer Forest Park - 13 min drive

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • Petrah Souvlaki - 2 min walk
  • Rustic Cafe & Tapas Bar - 3 min walk
  • Alpine Village Inn - 3 min walk
  • Mumbles Cafe - 3 min walk
  • Powerhouse - 4 min walk

About this property

The St James

Alpine luxury near Hanmer Springs Thermal Reserve
Hit the slopes and relax with The St James's amenities, including ski storage, complimentary high-speed (wired) Internet access and free self parking. All 16 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests will find kitchens with fridges, hobs, microwaves and dishwashers.
The St James offers 16 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–9:30 AM: NZD 16 for adults and NZD 16 for children

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:30 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 16 for adults and NZD 16 for children (approximately)
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 315 out of 360 reviews
5 - Excellent 88%
Rating 4 - Good. 39 out of 360 reviews
4 - Good 11%
Rating 3 - Okay. 4 out of 360 reviews
3 - Okay 1%
Rating 2 - Poor. 2 out of 360 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 360 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and outlook. All facilities top class. Getting luggage upstairs is not easy for older guests.
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always very welcoming and friendly staff. Great location in the village and amazing views over the mountains.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff we very helpful and friendly. Accommodation was very clean and well set up.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021