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The St James

5.0 star property
Fun on the slopes, near Hanmer Springs Thermal Reserve

Photo gallery for The St James

Surrounded by mountains and autumnal trees, this serene lakeside setting offers a tranquil atmosphere with ducks swimming in the calm water.
Relax in this stylish living space with a central island, dining area, and cozy seating area.
Enjoy a romantic dinner for two with a bottle of wine, fine cheese, and fresh grapes.
Guests can park in designated spaces with easy access to the hotel's contemporary entrance.
Enjoy cooking in this well-equipped kitchen with a microwave, sink, and dishwasher.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
The current price is NZ$221
includes taxes & fees
22 July - 23 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Ground Floor Unit

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Pillow-top bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio

Executive Spa Studio

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Pillow-top bed
  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Pillow-top bed
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
20 Chisholm Crescent, Hanmer Springs, 7334

What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • Conical Hill - 12 min walk - 1.0 km
  • Hanmer Heritage Forest - 13 min walk - 1.1 km
  • A Maze N Golf - 15 min walk - 1.3 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬6 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬2 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬3 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk

About this property

The St James

Eco-certified motel near Hanmer Springs Thermal Reserve
Located close to Conical Hill Walkway and Conical Hill, The St James provides laundry facilities. Skiers and snowboarders can spend time on the slopes at this motel featuring ski storage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), beach towels and smoke-free property
  • A front desk safe, free newspapers and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The St James feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies or patios, kitchens and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 16 for adults and from NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Is The St James pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The St James?

As of 19 Jul 2025, prices found for a 1-night stay for 2 adults at The St James on 22 Jul 2025 start from NZ$221.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The St James?

Self-parking is free at this property.

What time is check-in at The St James?

Check-in start time: 2:30 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at The St James?

Checkout is at 10:00 AM.

Where is The St James located?

Located near the slopes, this Hanmer Springs motel is in the mountains and within a 15-minute walk of Hanmer Springs Thermal Reserve, Conical Hill Walkway and A Maze N Golf. Conical Hill and Waiau Ferry Bridge are also within 6 mi (10 km).

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The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 417 out of 485 reviews
Rating 8 - Good. 59 out of 485 reviews
Rating 6 - Okay. 6 out of 485 reviews
Rating 4 - Poor. 2 out of 485 reviews
Rating 2 - Terrible. 1 out of 485 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room as advertised, clean and well equipped.
Stayed 1 night in Jul 2025

10/10 Excellent

Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, very comfortable rok
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities
Close to town. Clean and tidy with friendly, helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and quality environment. Sharon (manager) was a fabulous host too.
Stayed 2 nights in Jun 2025

10/10 Excellent

mariah

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay at St James. It is perfectly locted to shops and the pools. The rooms are comfortable, and equipped with all the necessaries. Good service with friendly staff. We have stayed at many places in Hanmer Springs and this is by far our favorite. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay,so quiet and extremely clean very thing you need is so close to walk too, will differently stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, always love to return
Stayed 1 night in Feb 2025

10/10 Excellent

Krishan

Liked: Cleanliness, property conditions & facilities
This place exceeded our expectations. The rooms were extremely clean, new, well-presented, and had all the amenities we needed. The host was genuinely hospitable and made us feel welcome plus provided great recommendations for dinner. Great value for money — would happily stay again! Honestly, we wish all motels followed this standard
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent really helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Such roomy accommodation, with a lot of good amenities that are not often included at other hotels. Our view was top notch as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy

Short stay but very nice accommodation and right next to the Main Street and all the happenings
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Fantastic property loved our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to staff with very friendly staff we will be back
Stayed 1 night in Jan 2025

10/10 Excellent

misha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, well
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time

Great place to stay when visiting Hanmer springs. Great location an parking
Stayed 2 nights in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and wonderful view of the mountains.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice receptionist, friendly & helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by a fine staff. The room was great with the exception of a bit of a dip in the bed. The bathroom was clean and well apointed. The area was perfect. I would recommed others. Its a great place to stay
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good views and comfortable room. Hosts were very pleasant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely place to staying the hosts are the moat nices people. Room was gawjus, clean and tidy., i couldn't fault anything. We arrived late at night in the cold and when we got up to our room the heatpump was going and our room was warm and cozy. Id never stay anywhere apart from the St James in future. Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Hanmer

Fabulous professional service. Kind and courteous front of house and housekeeping. Bed and linen fantastic. Lovely and quiet. Been to Hanmer a few times but first stay here and now number 1 stay for me
Stayed 1 night in Apr 2025

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a beautiful location. Clean usable kitchen with every piece of equipment needed. Just watch that the fridge isn't on the coolest setting as it will freeze your items.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location with the Hot Pools, restaurants and everything else you could need in Hanmer Springs all within a couple of minutes walk.
Stayed 1 night in Oct 2024

2/10 Terrible

Sai

Disliked: Staff & service
Not worth it for 526NZD
Stayed 1 night in Jun 2025