4/5 Good
Judith
Travelled with partner
24 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
The St James
Photo gallery for The St James
Overview of The St James
The St James
4.9/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air conditioning
- Kitchen
- Breakfast available
- Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
20 Chisholm Crescent, Hanmer Springs, 7334
Explore the area
- Hanmer Springs Thermal Reserve5 min walk
- Conical Hill Walkway7 min walk
- A Maze N Golf15 min walk
Choose dates to view prices
About this area
Hanmer Springs
Located in Hanmer Springs, The St James is in a rural area and in the mountains. Hanmer Springs Thermal Reserve and Waiau Ferry Bridge are notable landmarks, and some of the area's activities can be experienced at Conical Hill Walkway and Hanmer Springs Ski Area. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking and hiking/biking trails.
What's nearby
- Hanmer Springs Thermal Reserve - 5 min walk
- Conical Hill Walkway - 7 min walk
- A Maze N Golf - 15 min walk
- Conical Hill - 2 min drive
- Hanmer Forest Park - 13 min drive
Getting around
- Christchurch International Airport (CHC) - 100 min drive
Restaurants
- Petrah Souvlaki - 2 min walk
- Rustic Cafe & Tapas Bar - 3 min walk
- Alpine Village Inn - 3 min walk
- Mumbles Cafe - 3 min walk
- Powerhouse - 4 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- Wheelchair-accessible parking available
Food and drink
- Continental breakfast available for a fee daily 8:00 AM–9:30 AM: NZD 16 for adults and NZD 16 for children
Family friendly
- DVD player
- Kitchen
- Laundry facilities
- Microwave
- Fridge
- Soundproofed rooms
Conveniences
- Free newspapers in reception
- Front-desk safe
- No lifts
Guest services
- Daily housekeeping
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Ski storage
Languages spoken
- English
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Pillow-top mattress
- Premium bedding
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- DVD player
- Flat-screen TV
- iPod dock
- Satellite channels
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Kitchen
- Microwave
- Fridge
- Hob
Outdoor space
- Balcony or patio
More
- Access via exterior corridors
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Hanmer Springs
Parking included
Family-friendly
5 star
Motel
Guest rating 4.5+
Washer and dryer
Policies
Check-in
Check-in from 2:30 PM - 8 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 8 AM - 8 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: NZD 16 for adults and NZD 16 for children (approximately)
- Rollaway bed fee: NZD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs
Frequently asked questions
Overall score and ratings
4.9
Exceptional
4.9/5
Cleanliness
4.9/5
Staff & service
4.7/5
Amenities
4.9/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Business traveller
12 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021
5/5 Excellent
John
30 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
19 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
5/5 Excellent
Andrea
3 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021