5/5 Excellent
Verified traveller
Travelled with family
18 Jan. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Overview of Hanmer Springs Hotel
Photo gallery
Hanmer Springs Hotel
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Breakfast Available
- Business Services
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Hanmer Springs Thermal Reserve4 min walk
Conical Hill Walkway8 min walk
Conical Hill5 min drive
Choose dates to view prices
Superior King
5/5 guest room rating
- 27 sq m
- Sleeps 2
- 1 King Bed
Suite
- 36 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Garden Patio Room
- 20 sq m
- Sleeps 2
- 1 King Bed
Garden Studio
- 25 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Family Room
- 27 sq m
- Sleeps 3
- 1 King Bed and 1 Single Sofa Bed
Superior Twin
5/5 guest room rating
- 26 sq m
- Sleeps 4
- 2 Queen Beds
Family Studio
- 25 sq m
- Sleeps 3
- 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Classic Double Room
- 22 sq m
- Sleeps 2
- 1 Queen Bed
About this area
Hanmer Springs
Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains. Conical Hill Walkway and Hanmer Springs Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Conical Hill and Hanmer Forest Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.
View map
What's nearby
- Hanmer Springs Thermal Reserve - 4 min walk
- Conical Hill Walkway - 8 min walk
- Conical Hill - 5 min drive
- Hanmer Forest Park - 13 min drive
- Waiau Ferry Bridge - 16 min drive
Restaurants
- Palm Lounge Cafe — 1 min walk
- O'Flynn's - 3 min walk
- Monteiths Brewery Bar - 3 min walk
- The Roasted Bean - 3 min walk
- Pj's Chalet - 4 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Safety measures
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi, Wired Internet (surcharge)
Parking and public transport
- Free uncovered self-parking on site
- Self parking on site (surcharge)
- On-site parking is wheelchair accessible
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 10-35 for adults and NZD 10-35 for children
- 1 coffee shop/cafe
Things to do
- Outdoor pool
- Outdoor tennis court
- Tennis
Family friendly
- Full-sized fridge
- Outdoor pool
- Snack bar/deli
Conveniences
- Front-desk safe
- No lifts
Guest services
- Concierge services
- Daily housekeeping
- Front desk (limited hours)
- Luggage storage
- Porter
- Wedding services
Languages spoken
- English
- German
Business services
- 1 meeting room
- Business centre
- Conference space
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Upper floors only accessible by stairs
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Heating
- Linens
- Portable fan
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 32-inch flat-screen TV
- iPod dock
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free tea bags/instant coffee
- Fridge
More
- Connecting rooms available
- Iron/ironing board
Policies
Check-in
Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 40 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between NZD 10 and NZD 35 for adults, and NZD 10 and NZD 35 for children (approximately)
- Early check-in fee: NZD 40 (subject to availability)
- Late check-out fee: NZD 40.00 (subject to availability)
- Rollaway bed fee: NZD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs
Frequently asked questions
3.8
Good
3.9/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
3.8/5
Property conditions & facilities
3/5 Okay
J, Nz
Travelled with family
15 Jan. 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2021
5/5 Excellent
STEPHEN
Travelled with family
10 Jan. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
5/5 Excellent
Verified traveller
Travelled with partner
9 Jan. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
2/5 Poor
Verified traveller
8 Jan. 2021
Liked: Staff & service
Disliked: Cleanliness
Never again
Stayed 1 night in Jan 2021
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