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Overview of Hanmer Springs Hotel

Photo gallery

Garden
Outdoor pool
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens

Hanmer Springs Hotel

4.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Breakfast Available
  • Business Services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHanmer Springs Thermal Reserve4 min walk
    Popular LocationConical Hill Walkway8 min walk
    Popular LocationConical Hill5 min drive

Choose dates to view prices

Superior King

5/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Garden Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Garden Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Twin

5/5 guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Studio

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains. Conical Hill Walkway and Hanmer Springs Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Conical Hill and Hanmer Forest Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.
Popular Location

What's nearby

  • Hanmer Springs Thermal Reserve - 4 min walk
  • Conical Hill Walkway - 8 min walk
  • Conical Hill - 5 min drive
  • Hanmer Forest Park - 13 min drive
  • Waiau Ferry Bridge - 16 min drive

Restaurants

  • Palm Lounge Cafe — 1 min walk
  • O'Flynn's - 3 min walk
  • Monteiths Brewery Bar - 3 min walk
  • The Roasted Bean - 3 min walk
  • Pj's Chalet - 4 min walk
View map

About this property

Hanmer Springs Hotel

Family-friendly hotel with outdoor pool and coffee shop/café
This smoke-free hotel features an outdoor pool, a coffee shop/café and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, WiFi in public areas and a business centre. All 47 rooms provide conveniences such as full-sized fridge/freezers and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. IPod docking stations, free tea bags/instant coffee and portable fans are among the other amenities available to guests.
Hanmer Springs Hotel offers 47 forms of accommodation with iPod docking stations and coffee/tea makers. 32-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Self parking on site (surcharge)
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 10-35 for adults and NZD 10-35 for children
  • 1 coffee shop/cafe

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Full-sized fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 10 and NZD 35 for adults, and NZD 10 and NZD 35 for children (approximately)
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Can I cancel my reservation for free at Hanmer Springs Hotel and receive a full refund?
Yes, Hanmer Springs Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanmer Springs Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hanmer Springs Hotel?
As of 21 Jan 2021, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on 24 Jan 2021 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hanmer Springs Hotel have a pool?
Yes, this property has an outdoor pool.
Is Hanmer Springs Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanmer Springs Hotel?
Self-parking is free at this property.
What time is check-in at Hanmer Springs Hotel?
Check-in is from 2:00 PM - 11:00 PM. Early check-in is available for a fee of NZD 40 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hanmer Springs Hotel?
Checkout is at 11:00 AM. Late checkout is available for NZD 40.00 (subject to availability).
Where is Hanmer Springs Hotel located?
This family-friendly Hanmer Springs hotel is located in the mountains, within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Conical Hill is 1.1 mi (1.8 km) away.
3.8
Good
Rating 5 - Excellent. 5 out of 11 reviews
5 - Excellent 45%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 2 out of 11 reviews
3 - Okay 18%
Rating 2 - Poor. 1 out of 11 reviews
2 - Poor 9%
Rating 1 - Terrible. 1 out of 11 reviews
1 - Terrible 9%

3.9/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room well appointed, clean. Staff polite and helpful. Beautiful old building and smack bang in the middle of town. Close to shops & Hanmer Springs pools and spa. Lovely stay.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
The grounds are beautiful, unfortunately the room was so hot that even with two fans on we couldn’t sleep much. If the rooms had aircon I would come back, also two of the windows in our room wouldn’t open. Staff were friendly and happy hour was perfect.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on the South Side , away from the summer heat , yes no Aircon , but this side was very nice. Away from the sun. Cons Are no elevator, no Aircon. Lovely Place
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, but very quiet, got a great nice sleep, the bed was super comfortable. Good comfortable chairs and couch in the room too
Stayed 1 night in Jan 2021

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Never again
Mouldy towels, no bath robes.
Stayed 1 night in Jan 2021

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