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Overview of Hanmer Springs Hotel

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Featured image
Outdoor pool
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Hanmer Springs Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Breakfast available
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationChisholm Park2 min walk
    Popular LocationHanmer Springs Thermal Reserve4 min walk
    Popular LocationConical Hill Walkway8 min walk

Choose dates to view prices

Superior King

4.4/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Garden Patio Room

5/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Garden Studio

No guest room rating
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Room

5/5 guest room rating
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Twin

5/5 guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Classic Double Room

4.2/5 guest room rating
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains. Conical Hill Walkway and Hanmer Heritage Forest are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chisholm Park and Conical Hill. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.
Visit our Hanmer Springs travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Chisholm Park - 2 min walk
  • Hanmer Springs Thermal Reserve - 4 min walk
  • Conical Hill Walkway - 8 min walk
  • Conical Hill - 5 min drive
  • Hanmer Forest Park - 12 min drive

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • Palm Lounge Cafe — 1 min walk
  • O'Flynn's - 3 min walk
  • Monteiths Brewery Bar - 3 min walk
  • The Roasted Bean - 3 min walk
  • Pj's Chalet - 4 min walk

About this property

Hanmer Springs Hotel

Family-friendly hotel with outdoor pool and coffee shop/café
This smoke-free hotel features an outdoor pool, a coffee shop/café and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, WiFi in public areas and a business centre. All 47 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. IPod docking stations, free tea bags/instant coffee and portable fans are among the other amenities available to guests.
Hanmer Springs Hotel offers 47 forms of accommodation with iPod docking stations and coffee/tea makers. 32-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 15-35 for adults and NZD 15-35 for children
  • 1 coffee shop/cafe

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Full-sized fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 15 and NZD 35 for adults, and NZD 15 and NZD 35 for children (approximately)
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Can I cancel my reservation for free at Hanmer Springs Hotel and receive a full refund?
Yes, Hanmer Springs Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanmer Springs Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hanmer Springs Hotel?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on 3 May 2021 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hanmer Springs Hotel have a pool?
Yes, this property has an outdoor pool.
Is Hanmer Springs Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanmer Springs Hotel?
Self-parking is free at this property.
What time is check-in at Hanmer Springs Hotel?
Check-in is from 2:00 PM - 11:00 PM. Early check-in is available for a fee of NZD 40 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hanmer Springs Hotel?
Checkout is at 11:00 AM. Late checkout is available for NZD 40.00 (subject to availability).
Where is Hanmer Springs Hotel located?
This family-friendly Hanmer Springs hotel is located in the mountains, within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Hanmer Heritage Forest and Conical Hill Walkway are also within 15 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 16 out of 34 reviews
5 - Excellent 47%
Rating 4 - Good. 12 out of 34 reviews
4 - Good 35%
Rating 3 - Okay. 4 out of 34 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 34 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very competitive price, very comfortable bed, nice room, generous cooked buffet breakfast and helpful staff. We really enjoyed our brief stay here. Only negatives were the spa bath didn't work and there was no netflix.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness
Lovely setting great pool lovely staff and good breakfast. We stayed in one of the garden studios.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good chatty staff and excellent service, with the chef coming out to talk with customers after meals.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with friendly and helpful staff
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Well located. Buffet breakfast not great! Bed very comfortable but bathroom definitely needing work and lighting was terrible in room and bathroom. Phone not working which when mentioned (as I had to go to reception to order room service) the lady at reception wanted to come and try and fix it but I did say no as my husband was resting!
Stayed 2 nights in Apr 2021

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