Hanmer Springs Hotel

Photo gallery for Hanmer Springs Hotel

Primary image
Seasonal outdoor pool
Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Hanmer Springs Hotel

VIP Access

Hanmer Springs Hotel

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334

Explore the area

  • Popular LocationHanmer Springs Thermal Reserve4 min walk
  • Popular LocationConical Hill Walkway8 min walk
  • Popular LocationNelson Lakes National Park104 min drive

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About this area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains. Travellers eager for a bit of culture can stop by Hanmer Heritage Forest, while those wishing to experience the area's natural beauty can explore Chisholm Park and Conical Hill. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.

What's nearby

  • Hanmer Springs Thermal Reserve - 4 min walk
  • Conical Hill Walkway - 8 min walk
  • Conical Hill - 2 min drive
  • Hanmer Forest Park - 14 min drive
  • Nelson Lakes National Park - 104 min drive

Restaurants

  • Mumbles Cafe - 2 min walk
  • Greenchilli Thai Restaurant - 2 min walk
  • Powerhouse - 2 min walk
  • Monteith's Brewery Bar - 3 min walk
  • O'Flynn's Irish Pub - 3 min walk

About this property

Hanmer Springs Hotel

Family-friendly hotel with seasonal outdoor pool and business centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, WiFi in public areas and a seasonal outdoor pool.
Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and coffee/tea makers. 32-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Dutch, English, Filipino, German, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 22-25 for adults and NZD 11-17 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Full-sized fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board

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Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 22 and NZD 25 for adults, and NZD 11 and NZD 17 for children (approximately)
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of NZD 2.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from December to May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 111 out of 199 reviews
5 - Excellent 56%
Rating 4 - Good. 71 out of 199 reviews
4 - Good 36%
Rating 3 - Okay. 9 out of 199 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 199 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 199 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Character, charm,comfy,warm. Delicious restaurant food. Decor slightly tired.
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ventilation, the windows taped shut and a sub standard fan
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn’t like that the staff were unable to answer a simple question I had when checking out.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Apr 2022