Beach Hotels & Resorts in Joaquín Zetina Gasca from NZ$155

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"I like that it was family friendly and not too rowdy. Every person that worked there took their job seriously and was so very nice. The guest services took the time to get to know you and create an experience just for you. I will most definitely be back"

"Super nice staff, shoutout to Fredy, Diego & Aurceli! Only thing that was annoying is the beach patrol, it was almost pointless going to the beach on the resort. You were only permitted a very short amount of distance from the shore, and you couldn’t walk past the red flags they had up which were pretty close together. Kinda just get to watch all the other resort guests getting to go in and fully enjoy it while you couldn’t😅So yeah not much outdoor space, but overall my sister and I had a great time:) Everything was easy access, they have an MTS station so all your transportation & excursion needs are all in one place. The food was AMAZINGG and they have so many different dining options. Very clean as well, you can tell all of the staff do a great job maintaining the property. OH and don’t miss the theater shows, they’re so much fun & the dancers were great! Thank you to everyone who made our first time here very worth while:)"

"Super Good"

"La atención es muy buena pero el hotel necesita reparaciones los elevadores son viejos,la piscina está como vieja "

"Clean room, friendly staff, plenty of pools and restaurants, low wait times. Great ocean view"

"Right in front of the beach very good tacos and staff is very friendly and helpful"

"Our stay here made us feel like we were on our honeymoon all over again. Highly recommend staying here, the staff was incredibly kind and helpful with everything we needed. Shout out to Adrian (concierge), Liliana y Anette (massage therapists), and Jesús (spa attendant)!"

"Where do I begin? We got scammed by this hotel on day one. When we arrived, the front desk person advised me that there were no king size beds available, even though we had this room booked months in advanced. However, they offered to upgrade up for an additional $620 to a "honey moon suite". When we got to the room, it was the SAME exact room we had booked online. No upgrades, no upgraded liquor bottles, NOTHING! We got SCAMMED.. and when we went to the guest relations department to speak with Raul, he too confirmed it was the same exact room with no upgrades. We asked for our money back and he said no. We are not trying to dispute this with out credit card and it's not going well because we have no proof they did not upgrade us, only our word against moon palaces' word. This set the whole experience off on a bad note. Imagine going on vacation and getting scammed by a place you trust? Sad. The pool was mediocre at best. My friend cut the bottom of her foot on a loose tile in the pool. The pool also closes at 7pm and the outdoor bars close at 6pm??. Forget about aperol spritz, they are constantly out of it. The staff CALL YOU at 8 AM EVERY.. SINGLE... DAY.. trying to sell you upgrades and packages. If you do not answer they will call exactly 30 minutes later. It felt like harassment. The whole stay was dampened at how money hungry the place is. "