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"It’s a very comfortable, quality hotel, really close both to the train station and the city’s sights, bars, restaurants and shops. The reception staff were really friendly and helpful and the room was clean and spacious. But the best thing of all is that it has a super rooftop terrace bar on the ninth floor, with the most fantastic views across Innsbrook and the mountains beyond, again with really friendly staff. Some negatives, though. The walk-in shower appeared to drain straight into the...

"Lovely room, great staff, really nice breakfast "

"The breakfast was fresh the rooms were clean, parking was excellent."

" Brand new hotel. Comfortable stay "

"Fantastic little spot with more amenities than I was able to use in my 2-night stay. Staff at reception offered tons of great suggestions and were super friendly. If I ever return to Innsbruck I will definitely try to stay here again!"

"Very good breakfast and nice view of the mountains."

"Great and modern hotel. GOOD: - amazing breakfast - large rooms with balcony and mountain view - lot's of parking / garage and front of hotel - friendly stuff BAD: - if you like a coffee after breakfast the charges are extremely high (you get it from the same machine where you get your morning coffee for free) - charges in general for drinks are very high - they don't take American Express "

"Parking was phenomenal… She upgraded me and my bathtub was solation! I have a bad back so it was perfect for me to get relief. All the restaurants were within walking distance… Thank you for a wonderful day."

"lovely modern hotel, great view from the pool, and lots of family areas."

"Outstanding stay at this lovely hotel. "

"Incredible view, excellent dinning, friendly staff! "

"The rooms were clean and spacious. The staff was very courteous and helpful. "

"Good breakfast, great location."

"A nice clean hotel "

"Good breakfast with plenty offerings, spa and pool well presented and we enjoyed our time"

"Clean, great staff, breakfast was wonderful."

"Sauna ,steam excellent Gud breakfast ! Available parking !"

"Central location, absolute fabulous staff, breakfast & afternoon tea/coffee included, private car parking included"

"Great place! Eco focus with great comfort. Breakfast was sensational!"

"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "