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"We were quite annoyed that we were expected to input our own passport information on the hotel provided ipads while the reception staff stood by waiting, every hotel I have been to, that is one of their jobs. They also pushed their paid underground car park telling us that we would receive a €40 parking notice for parking outside the hotel, that didn’t frighten us as they wouldn’t get our details from our UK registered car."

"Hôtel was perfectly located! Not right in the middle of everything but within a 5 minute walk to the hustle and bustle of the old town! Could see the alps from our window as well which was a plus!"

"Right in the middle of town, you can see the snowy mountains from the window, clean, efficient, walk to the entire old town, friendly and apart from the fact that the room was tiny but this is typical of europe, not much to complain about."

"For late check-in, I could easily get the key by giving me the password through e-mail even if there was no staff. The facility was older than I thought, and the drain of the shower booth was clogged up and it was inconvenient because water could not escape well. There was no hairdryer in the room. The rest were fine."

"Very Very Comfortable. Will miss the bathroom underfloor heating!!!"

"My stay at Adlers Hotel Innsbruck was nothing short of exceptional—a true 5-star experience in every sense. The highlight is undoubtedly the breathtaking panoramic view of the Alps from the rooms and the rooftop bar; waking up to that scenery is unforgettable. The rooms are modern, spacious, and thoughtfully designed, with large glass windows that make you feel connected to the mountains at all times. Cleanliness and comfort were flawless. The location is another major advantage—perfectly situated near the train station and within walking distance of the old town. What truly elevated the experience was the warm and professional service. The staff were attentive, courteous, and always ready to help with a smile. Overall, Adlers combines luxury, convenience, and stunning natural beauty seamlessly. I would highly recommend it to anyone visiting Innsbruck and would gladly return."

"Lovely hotel, very friendly staff, well- located for exploring Innsbruck. Cannot fault it. Would very happily stay again! "

"Very clean room - full credit to the housekeeping team. Close to tram station - only a few steps. Very good breakfast too. Would be better if there were options for those who do not eat pork. Overall, 5* quality. "

"An excellent hotel with a great location and delicious breakfast and dinner. Walking distance to the cable car and with beautiful centre of Garmisch just around the corner. Our room was clean, spacious and comfortable for the family of three. The room was very well equipped, including free beverage in the fridge (Arolser beer was a particularly good one), Nespresso machine as well as slippers and bathrobes. Selection of food for breakfast and buffet dinner was excellent and delicious - bravo to Chef! The only ideas for improvement are to update the pool area and to reduce the waiting time at the dinner in days of set menu. I would be happy to come back again!"