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"Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had."

"Was nice"

"Very clean room, beds were hard but overall hotel was great."

"We had a wonderful 2 night stay! A Mountain View room, fantastic friendly and professional staff, great facilities and scrumptious food, especially the dinners. Ikaho is made memorable because of this ryokan! "

"Great hotel and staff. Location was fine. Only reason for the low review is the instructions/policies stated for the guest bath include provisions for small tattoos so long as they are covered by the property-provided cover-up sticker. When we arrived, the policy was 'guests with tattoo's are not permitted'. Not too big of an issue, but my wife, with two small tattoos was excited to try the bath as it was her first time in Japan and was unable to enter. Please ensure posted policies like this are consistent for future guests."

"2nd time in this hotel, was definitely less good than the first time, dinner was amazing but breakfast had a lot of issues, my pregnant wife had bottle cap in her salad and our coffee we ordered for breakfast never came, expect more from an hotel at this price point, we will probably not come again "

"Great friendly place "

"Room space and amenities. Housekeeping was excellent. Very nice bar. Staff were friendly even with limited English. Enjoyed the private bath. Great location near to old Karuizawa street. Quiet luxury to sum up description of this boutique hotel."

"Everything is perfect 😊"