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"I was really disappointed with my recent stay. The hotel advertises amenities that simply weren’t available there was no sauna as expected, and the jacuzzi, which is clearly listed, wasn’t even functioning. It felt misleading and poorly managed. To make matters worse, I couldn’t sleep because music was blasting at 2am. I called reception and, to be fair, it was eventually sorted, but it completely disrupted the night. I was also told that the manager might offer some form of compensation in the morning. However, before check-out, I was then told there was nothing they could do, which was extremely frustrating given how poor the stay had been. Overall, it seems like Manor of Grove has seriously dropped its standards. What used to feel like a reliable and comfortable place now feels neglected and not worth the price. I wouldn’t recommend it based on this experience. "

"The hotel is excellently located and easy to find with plenty of signposts whichever direction you’re arriving from. It was easy to find a parking space. Staff at reception were very friendly and efficient. The lobby area has a reasonably priced 24 hour bar with a decent selection. The food offering seemed quite limited to me, I’m sure if you are arriving after a long flight you’d be happy with the menu but I think if you’re staying here before going on holiday you might like to get food on the way or, as we did, pop into Bishop’s Stortford. Room was very comfortable with an excellent shower and good quality toiletries. Breakfast was good, the hot food was replaced regularly and there was a plentiful selection of other typical continental breakfast items."

"Smooth check in, clean and friendly staff. "

"Only stayed 5 hours!"

"Great location near the station and really good restaurants. I was a bit surprised that the TV only works if you sign into your own netflix account. "

"All as advertised "

"The property was located very well, the room was clean, spacious, quiet. The staff was friendly and helpful :)"

"Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training."

"My wife could not connect to the Wifi on the firestick that we brought from home. She tried the front desk, but there was nothing they could do. So they then resorted to buying the movie on the "Internet TV" Youtube, but that also just showed the loading screen and never ended up working. It was dissapointing as I booked it for my wife and her friend to have a nice relaxing time away from the kids. "