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voco Gold Coast, an IHG Hotel

4.5 star property
Luxury Gold Coast hotel connected to the convention centre, steps from SkyPoint Observation Deck
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for voco Gold Coast, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Building design
View from room
3 restaurants, breakfast served
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is NZ$217
includes taxes & fees
26 Sept - 27 Sept
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool
Hot tub
Free WiFi
Restaurant
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The price is NZ$196
includes taxes & fees
9 Oct - 10 Oct
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About the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Cavill Avenue - 8 min walk
  • Chevron Renaissance - 9 min walk
  • The Star Gold Coast - 3 min drive
  • Pacific Fair Shopping Centre - 4 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Walrus Social House - ‬1 min walk

About this property

voco Gold Coast, an IHG Hotel

Luxury hotel near SkyPoint Observation Deck
Located close to Cavill Avenue and Chevron Renaissance, voco Gold Coast, an IHG Hotel provides a terrace, a coffee shop/cafe and a garden. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Luggage storage, a porter/bellboy and a front desk safe
  • Smoke-free property, ATM/banking services and a lift
  • Guest reviews speak highly of the breakfast, beach locale and helpful staff
Room features
All 389 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby toys
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Banquet hall
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Does voco Gold Coast, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at voco Gold Coast, an IHG Hotel?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at voco Gold Coast, an IHG Hotel on 26 Sept 2024 start from NZ$217.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is voco Gold Coast, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at voco Gold Coast, an IHG Hotel?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at voco Gold Coast, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at voco Gold Coast, an IHG Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is voco Gold Coast, an IHG Hotel located?

Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 15 minutes by foot and Florida Gardens station is 17 minutes.

voco Gold Coast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews" "
Rating 8 - Good. 282 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything ,and the staff are pleasant to deal with.
Stayed 6 nights in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Aug 2024

10/10 Excellent

Kyung hoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

8/10 Good

Caroline

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nao, Chigasaki city

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything OK
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended this place and good price and close to shops will be in my list
Stayed 6 nights in Aug 2024

10/10 Excellent

Alessandro

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, Albany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food available 24/7
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy Ka Huen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and spacious. Staff is friendly and helped to arrange rooms as we requested. The location is convenient with shops and restaurants downstairs.
Stayed 1 night in Aug 2024

8/10 Good

Eireen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great location, good for families, loved the gym and pool facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Neisha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the Surfers Paradise station and the Q1 sky observation tower. The building is a little old but luckily well maintained. Great breakfast buffet selection and friendly staff service. P.S. if you get the river view, you can get stunning sunset view all from the comfort of the room, which is also very warm during winter as the sun shines in during the colder times of the day.
Stayed 4 nights in Jul 2024

2/10 Terrible

Megan Isabelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Changed 3 rooms in 3 nights, our first room was not clean, hair found in the bed, dirty used towels, toilet paper had dust and mould etc on it. Second room our toilet wasn’t flushing properly and then clogged. 3rd room was fine but just extremely inconvenient to change EVERY night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a gift to our son for his birthday. Thankyou for making their stay memorable. He love the card and wine left for him. Xo thanks team Voco.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Sadaf

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sara was amazing. She made my stay with at voco with her next level service. Would recommend and hopefully she’s there when we are back next year. She’d make a great operations manager!
Stayed 2 nights in Jul 2024

6/10 Okay

Junjie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms need refresh. Everything is quite outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the main pool and spa were under maintenance. Apart from that lovely affordable hotel to stay at whilst in Gold Coast
Stayed 5 nights in Jul 2024

10/10 Excellent

mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would highly recommend this place was so good could not fult it amazing.
Stayed 3 nights in Jul 2024