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Outdoor spa bath
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

4.3/5 Excellent
477 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Map

Explore the area

Popular LocationPacific Fair Shopping Centre7 min walk
Popular LocationThe Oasis7 min walk
Popular LocationThe Star Gold Coast8 min walk
AirportGold Coast, QLD (OOL-Coolangatta)28 min drive

Choose dates to view prices

  • Apartment, 1 Bedroom

    Room amenities

    • 80 sq m
    • 1 bedroom
    • 1 bathroom
    • Mountain view
    • Sleeps 3
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    Room amenities

    • 112 sq m
    • 2 bedrooms
    • 1 bathroom
    • Mountain view
    • Sleeps 5
    More detailsApartment, 2 Bedrooms
  • Penthouse, 2 Bedrooms

    Room amenities

    • 141 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Ocean view
    • Sleeps 5
    More detailsPenthouse, 2 Bedrooms
  • Superior Apartment, 1 Bedroom

    Room amenities

    • 85 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More detailsSuperior Apartment, 1 Bedroom

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Gold Coast

Neptune Resort is located near the beach and in an area with great shopping. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Check out an event or a game at Metricon Stadium, and consider making time for Slingshot, a top attraction not to be missed. Take the opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like whale watching. Our guests love the property's convenience for public transport: Broadbeach South Light Rail Station is 3 minutes by foot.

Visit our Gold Coast travel guide
Map
Popular Location

What's nearby

  • Pacific Fair Shopping Centre - 7 min walk
  • The Oasis - 7 min walk
  • The Star Gold Coast - 8 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • SkyPoint Observation Deck - 9 min drive

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 28 min drive

Restaurants

  • Hard Grind Cafe — 1 min walk

About this property

Neptune Resort

3.5-star apartments, walk to The Star Gold Coast
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, an outdoor tennis court and a spa tub are on-site. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Neptune Resort offers 55 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower and hairdryers.

This Broadbeach apartment provides complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Property amenities

Beach

Near the beach
Beach towels

Pool/Spa

Outdoor pool
Sunloungers
Hot tub
Sauna
Steam room

Internet

Free WiFi

Parking and transport

Free self-parking
Return airport shuttle (surcharge)
Accessible parking

Family friendly

Childcare (surcharge)

Kitchen

Fridge (full size)
Hob
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle

Dining

Cooked-to-order breakfast available for a fee daily 6:30 AM–1:00 PM: AUD 20 per person
1 restaurant and 1 coffee shop/cafe

Bedrooms

Bed sheets provided

Bathrooms

Separate bathtub and shower
Towels provided
Hairdryer

Living spaces

Dining room
Sitting area

Entertainment

TV with cable service

Outdoor areas

Balcony
Terrace
Barbecue
Garden
Picnic area

Laundry

Washer/dryer
Dry cleaning/laundry service

Climate control

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Lift
Wheelchair accessible
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible fitness centre
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Smoke-free property

Services and conveniences

Tour/ticket assistance
Safe
Housekeeping (weekly)
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Restaurant dining guide

Location highlights

Near the ocean
Near a metro station
In the shopping district
In the entertainment district

Things to do

Fitness centre
Outdoor tennis court
Surfing/boogie boarding nearby
Bike rentals nearby
Whale watching nearby

General

55 rooms
9 floors
Built in 1997
Individually furnished

Where to eat

Hard Grind Cafe – Garden-view café. Serves breakfast, lunch and light fare daily.

Policies

Check-in

Check-in between 2 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 6 PM) and Sunday - Sunday (8 AM - noon)
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.53 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 500MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Neptune Resort Broadbeach
Neptune Resort
Neptune Broadbeach
Neptune Resort Broadbeach, Gold Coast

Frequently asked questions

Can I cancel my reservation for free at Neptune Resort and receive a full refund?
Yes, Neptune Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Neptune Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Neptune Resort?
As of 4 Jul 2020, prices found for a 1-night stay for 2 adults at Neptune Resort on 6 Jul 2020 start from NZ$265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 6:00 PM.
What time is check-out at this property?
Checkout is at 10 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Situated by the ocean, this apartment building is within a 10-minute walk of Oracle Boulevard, The Star Gold Coast and Pacific Fair Shopping Centre. Gold Coast Convention and Exhibition Centre and The Oasis are also within 15 minutes. Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Guest reviews

Overall score and ratings for Neptune Resort

4.3
Excellent
5 - Excellent
242
4 - Good
169
3 - Okay
50
2 - Mediocre
12
1 - Poor
4
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Great location, handy to everything, walk to beach & pacific fair. Beautifully kept, very clean unit, great views. House keeping a credit to the resort. Only dislike is the small pool area for potential number of guests- apart from that, a great place to stay at reasonable price. Staff were fabulous- easy check in after hours. Will stay again - thank you for your attention to detail- appreciated 😊

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place and great location. Just bedding needs to be changed to cotton sheets and natural duvet

Stayed 15 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to all attractions and transport.staff friendly.room quiet

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would definitely stay here again, the apartment was comfortable and had everything you need for a holiday stay. It is close to the beach, walking distance to a number of restaurants, Pacific Fair shopping centre etc. my only recommendation would be that it would be great to have the instructions for the inverter microwave oven as I had to download them from the net. Also having the movie guide for the Foxtel channels, but these are minor things that did not detract from the fabulous stay we had.

Stayed 9 nights in Dec 2019