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Overview of Neptune Resort

Photo gallery

Guest reviews

4.3 / 5Excellent
474 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

Highlights

Popular LocationPacific Fair Shopping Centre7 min walk
Popular LocationThe Oasis7 min walk
Popular LocationThe Star Gold Coast8 min walk
AirportGold Coast, QLD (OOL-Coolangatta)30 min drive

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Free cancellation on all units

You can change or cancel this stay if plans change. Because flexibility matters.

  • Apartment, 1 Bedroom

    Apartment, 1 Bedroom

    Room amenities

    • 80 sq m
    • 1 bedroom
    • 1 bathroom
    • Mountain view
    • Sleeps 3
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  • Apartment, 2 Bedrooms

    Apartment, 2 Bedrooms

    Room amenities

    • 112 sq m
    • 2 bedrooms
    • 1 bathroom
    • Mountain view
    • Sleeps 5
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  • Penthouse, 2 Bedrooms

    Penthouse, 2 Bedrooms

    Room amenities

    • 141 sq m
    • 2 bedrooms
    • 1 bathroom
    • Ocean view
    • Sleeps 5
    Show more
  • Superior Apartment, 1 Bedroom

    Superior Apartment, 1 Bedroom

    Room amenities

    • 85 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    Show more

About this area

Broadbeach

Neptune Resort is located near the beach and in an area with great shopping. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Check out an event or a game at Metricon Stadium, and consider making time for Slingshot, a top attraction not to be missed. Our guests love the property's convenience for public transport: Broadbeach South Light Rail Station is 3 minutes by foot.

Visit our Broadbeach travel guide
Popular Location

What's nearby

  • Pacific Fair Shopping Centre - 7 min walk
  • The Oasis - 7 min walk
  • The Star Gold Coast - 8 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • SkyPoint Observation Deck - 9 min drive

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

About this property

Neptune Resort

3.5-star apartments, walk to Pacific Fair Shopping Centre
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, an outdoor tennis court and a spa tub are on-site. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Neptune Resort offers 55 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower and hairdryers.
This Broadbeach apartment provides complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Property amenities

Beach

Near the beach
Beach towels

Pool/Spa

Outdoor pool
Sunloungers
Hot tub
Sauna
Steam room

Internet

Free WiFi

Parking and transport

Free self-parking
Return airport shuttle (surcharge)
Accessible parking

Family friendly

Childcare (surcharge)

Kitchen

Fridge (full size)
Hob
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker

Dining

Cooked-to-order breakfast available for a fee daily 6:30 AM–1:00 PM: AUD 20 per person
1 restaurant and 1 coffee shop/cafe

Bathrooms

Separate bathtub and shower
Hairdryer

Living spaces

Dining room
Sitting area

Entertainment

TV with cable service

Outdoor areas

Balcony
Terrace
Barbecue
Garden
Picnic area

Laundry

Washer/dryer
Dry cleaning/laundry service

Climate control

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Lift
Accessible bathroom
Wheelchair-accessible parking
Smoke-free property

Services and conveniences

Tour/ticket assistance
Safe
Housekeeping (weekly)
Iron/ironing board
Phone
Luggage storage
Safe at front desk
In-room massages

Location highlights

Near the ocean
Near a metro station
In the shopping district
In the entertainment district

Things to do

Fitness centre
Outdoor tennis court
Bike rentals nearby
Whale watching nearby
Surfing/boogie boarding nearby

General

55 rooms
9 floors
Built in 1997
Individually furnished

Where to eat

Hard Grind Cafe – Garden-view café. Serves breakfast and lunch daily.

Policies

Check-in

Check-in between 2 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open during the following times:<br /><ul><li>Monday-Saturday: 8 AM-6 PM</li></ul> <ul><li>Sunday-Sunday: 8 AM-noon</li></ul>There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Neptune Resort Broadbeach
  • Neptune Resort
  • Neptune Broadbeach
  • Neptune Resort Broadbeach, Gold Coast
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
240
4 - Good
168
3 - Okay
50
2 - Mediocre
12
1 - Poor
4
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would definitely stay here again, the apartment was comfortable and had everything you need for a holiday stay. It is close to the beach, walking distance to a number of restaurants, Pacific Fair shopping centre etc. my only recommendation would be that it would be great to have the instructions for the inverter microwave oven as I had to download them from the net. Also having the movie guide for the Foxtel channels, but these are minor things that did not detract from the fabulous stay we had.

Stayed 9 nights in Dec. 2019

3/5

  • Disliked: Cleanliness

Stayed 3 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location nice cozy place good value for well maintained building

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, everything we needed was within walking distance and very comfortable . Would not hesitate to make a further booking.

Stayed 3 nights in Nov. 2019