4/5 Good
Kristin
Travelled with family
20 Jan 2022
Liked: Staff & service, amenities
We loved our stay at the Versace. It was everything we had been needing to get away from our busy lives - pool, someone bringing you drinks and food. Food at the pool bar was incredible. Absolutely delicious. A foreign girl who serviced our cabana for 2 days was literally the best customer service we have received. And a lovely concierge asian genetelman gave an outstanding service.
In my opinion hotel needs a little update as rooms do feel very old and every time they brought out my babys highchair it was revoltingly dirty. Food you order for room service is nothing like at the pool- it literally tastes like its from the petrol station . We were so dissapointed with that. We paid about $40 for a caesar salad only to be served with frozen and uncleaned prawns. We sent it back and they sent us a new one. It was full on full anchovies and we found a couple of poo lines seperated from the prawns and tossed into a salad. I think I can’t eat another prawn caesar salad for the rest of my life
Stayed 3 nights in Jan 2022