Two Bedroom Ocean Superior | Balcony
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Reviews of Pacific Views Resort

4 out of 5
Pacific Views Resort
5 Woodroffe Avenue, Main Beach, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 413 out of 691 reviews" "
Rating 8 - Good. 218 out of 691 reviews" "
Rating 6 - Okay. 40 out of 691 reviews" "
Rating 4 - Poor. 15 out of 691 reviews" "
Rating 2 - Terrible. 5 out of 691 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big indoor pool, so nice to swim lengths and very rarely is it crowded.
Stayed 19 nights in Mar 2024

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Sean

Travelled with group
Liked: Cleanliness, amenities
Close to surfer's paradise and Tedder st shops
Stayed 4 nights in Mar 2024

8/10 Good

Jakob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful with any concerns we had. Internet wasn’t the best, loosing connection intermittently nearly every day from 18:00 with poor or no connection in the bedroom. Facility is very convenient with every thing needed for self catering. Close to beach and eateries with in walking distance. Would recommend place to stay.
Stayed 15 nights in Feb 2024

6/10 Okay

Astry

Travelled with group
Disliked: Cleanliness
great location beach across the street
Stayed 11 nights in Feb 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time here. Great location if you are not wanting to be in the thick of it, close to Southport Surf Lifesaving Club and Tedder Ave. Staff were friendly, there is easy and free parking, great views and all round an awesome value place to stay while on the Gold Coast. We would have no hesitation staying here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Akshay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location, amazing view and good staff service However the problem is with the apartment quality. I am not sure where to start 1. Carpet is really dirty 2. Rusted balcony doors 3. Uncleared outdoor, dining and other tables 4. Scuff marks across the house 5. Broken plates and glasses 6. Overall dirty apartment It’s not worth of money you pay for the quality of the apartment.
Stayed 4 nights in Jan 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view. Parts were a little rundown. Carpets needed to be redone and furniture needed upgrading.
Stayed 7 nights in Jan 2024

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location
Stayed 7 nights in Dec 2023

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches, roaches and more roaches!
Booked a stay with my family while I was on business in the Gold Coast and I was attracted by the size and views that were promised. One thing that I didn’t plan for was the infestation of roaches in the unit! From the moment we arrived we realized that it didn’t look like the pictures. It had a musty smell and was very dated. The view was fabulous so we decided to make the most of it. My daughter noticed a bunch of spiders so we started to vacuum them up. The area is fabulous so we decided to go to the beach. On our return we started to see the little critters scurrying across the floors. We quickly grabbed the vacuum to try to contain them. But to our surprise they kept coming. They were in the bathrooms, kitchen, and it seemed everywhere we looked. At this point all the staff had long left so we were not able to let anyone know. It was so bad that I decided to pack up and leave immediately. After loading the car up with the bags my son went back up to check if there was anything left. As luck would have it he got stuck in the elevator. It was late so it took 2 hrs for the service team to get him out. The next day when speaking to the manager he said this was normal in the area but they have never had this problem before which was a lie as after searching I saw others make the same complaint. He offered to clean the room but I said hell no and demanded a refund. A word of wisdom. Until they renovate this place stay away!
This is what you can look forward to here.
Stayed 5 nights in Dec 2023

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely views.
Stayed 6 nights in Dec 2023

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view, clean and friendly staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The management was very accommodating to all my requests Thankyou had a lovely stay Regards Gina
Stayed 4 nights in Dec 2023

8/10 Good

graham

Liked: Staff & service
Shower dirty. Table leg broken on arrival. Taps in bath loose Scuff marks on walls Windows dirty
Stayed 7 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

4/10 Poor

Kylie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets had apparently been cleaned the morning we were arriving. Withojt being told we went to our room to find the unit closed up with drenched carpet, musk smell and noone at reception to help nor on phones because it was after 4pm. Needed to wait until monday before we could get help (checkout day) we were given 1 night stay as renumeration however after paying for the 2 nights it was a let down. The outdoor pool is tiny and cramped in a small fenced area. Indoor pool is better but in a very bare room where you feel like your in a bathroom. The lady that works there laughed at my face when i asked for help with the carpets, stating i am lucky to be there at all because we were late for checkin?? (Which we werent according to their facts printed on our booking invoice). Very much would recommend elsewhere.. only plus is the view which is slowly being impeded by buildings now.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place. I'll be back again
Stayed 7 nights in Nov 2023

8/10 Good

Rakesh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ocean view on Gold Coast
Great ocean view with deck. Unfortunately the apartment wasn’t cleaned properly before our move in and small cockroaches were in the kitchen 😨. After spending first 2hrs spraying and wiping the kitchen top and moping the floors the rest of the stay was great. The front desk was sympathetic the next morning when I mentioned the state of the apartment. Overall great Ocean view but another Sun-lounger for and deck and a cleaning inspection both indoor and deck furniture would make things much more pleasant for guests. We were 5 people with an extra bed that somehow was oversighted. Luckily we checked in just before 5pm when reception closes. I that picked at check in time and was resolved as soon as we reached the room. Suggest if you have any special request like extra bed etc then try checking in when reception is attended so any oversight is resolved without any stress.
Stayed 4 nights in Nov 2023

8/10 Good

Melissa

Business traveller
Liked: Property conditions & facilities, room comfort
Immediate proximity to beach
Just across the road from the beach, this location cannot be beat at Main beach. With a great cafe at ground level and excellent pool/spa/sauna available would recommend. Just some issues with cleanliness of appliances: fans, sandwich press, coffee maker. Television in lounge did not display local channels at all, and only 4 channels. Limited office hours.
Stayed 6 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of the GC
Fantastic apartment, great views, great location with dining options a plenty
Stayed 4 nights in Nov 2023

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable spacious unit great views friendly helpful staff especially Chris who sorted out the Foxtel problem overall a nice place to stay will return.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Just a wonderful staycation!
Stayed 4 nights in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Nabin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall
Stayed 3 nights in Oct 2023

8/10 Good

Sudha, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views in convenient location
Stayed 4 nights in Oct 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Matt, Alice Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service , close to beach , rooms were excellent
Stayed 7 nights in Oct 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good views, close too and can sea beach. Close to restaurants
Stayed 7 nights in Oct 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, completely exceeded my expectations and we’re totally glad we chose to stay here. We had decent ocean views from the lounge, balcony and bedroom. The area was fantastic, little less busy than surfers paradise but still close enough to enjoy the shopping precinct. So many cafes and restaurants within 5minute walk as well, but also a Subway and 7/11 at the bottom of the building for convenience. We’ll chose to stay here again next time we come to the Gold Coast!
Stayed 7 nights in Oct 2023

2/10 Terrible

Steve

Liked: Cleanliness, staff & service, amenities
All good a couple of repairs need doing.
Stayed 8 nights in Oct 2023

8/10 Good

Nicole

Travelled with family and small children
Liked: Staff & service, amenities
This resort was a great stay for myself and family with young kids. The pool was great for afternoon swims but needs a bit of a scrub around the top tiles. The room was amazing with a great view…..aircon was a bit noisy when on and just needs a little bit more of a deep clean (ceiling fans , spare blankets dirty) other wise the room was great and would definitely stay again.
Stayed 8 nights in Oct 2023

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
Advertised as a King but it is a Queen. The shutters in the bathroom are broken with a blade at chest height that falls out. No clothes or hair dryer. Newly renovated with good aspect and friendly helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ahmer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 3 nights in Sep 2023

10/10 Excellent

Kirstyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that its close to the beach, the views qere beautiful, and there were great amenities such as a tennis court, an indoor and outdoor pool, a spa, a sauna, a gym, a bbq, and an arcade area for kids to play. The undergorund parking with trolleys that are great when you need your stuff taken up in one trip. Really impressed.
Stayed 3 nights in Sep 2023

10/10 Excellent

kepz

Stayed 3 nights in Sep 2023

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what it looked like in the picture and the view was amazing.would stay there again 🤗
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 7 nights in Aug 2023

8/10 Good

Sarah

Travelled with family and small children
Liked: Staff & service
Was a nice place to stay. The staff were very friendly. Stunning ocean views watching the whales swim past. Close to the beach and restaurants. Kids spent a lot of them in the pool. The cleanliness and maintenance let it down though, carpets need a good clean and vacuum around the edges as you can see a layer of dust. Floor needed fixing between master bedroom and hallway as one of our kids cut their foot on the part that divides them. Showers were pretty gross
Stayed 7 nights in Aug 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay in your building. Having a designated parking spot was great. Staff polite friendly and helpful. Would have no hesitations of coming back again.
Stayed 7 nights in Aug 2023

10/10 Excellent

Susie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the view over the water
Stayed 6 nights in Aug 2023

8/10 Good

Ian Hutton and Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newly renovated unit, great views, comfortable and safe. Good provision for self~contained stay..
Stayed 7 nights in Aug 2023

10/10 Excellent

Melissa O

Liked: Cleanliness, staff & service, property conditions & facilities
Great team at reception
Stayed 7 nights in Aug 2023

10/10 Excellent

Shubham

Liked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Kelly-Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in the pacific views resort.
Stayed 7 nights in Jul 2023