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Reviews of Ocean Sands Resort

4.5 out of 5
Ocean Sands Resort
11 -17 Hughes Avenue, Main Beach, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cherie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the Gold Coast marathon - 2km from race precinct it is the perfect weekender to refueled after the race. We stayed for three nights and want to come back! The apartment itself is echoey due to tiled floors but it is roomy and spacious! And perfect location for dining and groceries
Stayed 3 nights in Jun 2023

10/10 Excellent

Karryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Easy access to beach. Great parking. A little dated but otherwise good.
Stayed 4 nights in Aug 2022

10/10 Excellent

Lembit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, very well equipped apartment, great swimming facilities, allocated parking space. The downside was very noisy construction site across the road, unpleasant smell in the room, so had to keep windows open all the time and issues with internet. Had to call internet support and finally got going 2G wifi. Apparently there is no 3G or 4G option. Only 2G or 5G.
Stayed 3 nights in Apr 2022

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great size, everything we needed
Stayed 3 nights in Apr 2021

6/10 Okay

Donna, Brisbane

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Great property and position. The apartment we had was nice but It could benefit from a bit of an upgrade (eg. new blinds), and the kitchen was a little small. Unfortunately we were given a two bedroom apartment instead of a 3 bedroom as initially booked an paid for.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best. Only fault would be having to pay for the fire brigade to arrive if the smoke detectors go off. Don' t burn your toast.
Stayed 5 nights in Dec 2018

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received delivery
Very convenient location, not far to restraurants, tram and shopping. On the Sunday of our departure, I inadvertently forgot my handphone. Having left a message for the management about the issue, they were prompt in checking and contacting us, confirming details and promptly getting the phone into the overnight express mail delivery and been received. Thanks heaps and Gods' blessings too you.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful view, and overall, the set-up of the apartment was perfect for our needs (4 individual adults). Close to shops and beach. Had a great pool both indoors and outdoors, with spa, steam room, and gym. We enjoyed our stay - many thanks!!
Stayed 5 nights in Oct 2018

10/10 Excellent

yvonne, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big and perfect location
five of us had good time the apartment is big and clean, beautiful views and spa and indoor swimpool
Stayed 5 nights in Jul 2018
Response from Jenny on 18 Jul 2018
Yvonne,,, thanks for your feedback. Yes Ocean Sands is a perfect location and close to Seaworld. Hope we see you back at Ocean Sands soon... keep in touch... thanks again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, spectacular view, rooms are big and clean, only downside is no shopping close by.
Stayed 4 nights in Apr 2018
Response from Jenny, front office on 6 Jun 2018
Thank you for your review... yes the apartments are lovely and spacious.. and the views superb.. Hope we see you again soon next time you are in the Gold Coast. Regards

8/10 Good

mellony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, look forward to staying again
Great apartment with an amazing view from the balcony. The kids loved the indoor pool and spa! Great place to stay and would stay again!
Response from Jenny, Front Office on 2 May 2018
Thank you for your Review .... and we look forward to seeing you again real soon....Ocean Sands is a great place to stay...... the kids really love the pools and being close to Seaworld too!!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Huge rooms and great location. Very comfortable stay for 5 adults and 2 children. Would stay there again for sure.
Stayed 3 nights in Mar 2018
Response from Jenny, Front Office on 2 May 2018
Thanks for your Review Luke..... glad you enjoyed your stay, and will look forward to seeing you again at Ocean Sands when you are up this way again....

10/10 Excellent

upul niroshan , melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price
It was nice experience and everything is organised into the best
Stayed 3 nights in Feb 2018

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional apartment in Main Beach
Great location and excellent facilities. No aircon in 2nd bedroom and a couple of leaky taps - not enough to spoil a good stay. Beach in walking distance and great restaurants even closer.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment with everything you need. Exceeded expectations from photos seen online. Great location, close to seaworld, a short drive or tram to Surfers Paradise but away from all the business. Kids enjoyed the pool and spa facilities.
Stayed 8 nights in Sep 2017

6/10 Okay

Ron, Forster

Disliked: Cleanliness, property conditions & facilities, room comfort
Very convenient, Public area very nice.
Nice property good amenities, Heated indoor pool, Spa and Gym. Public areas were nice and clean. Deluxe apartment, was a disappointment, Carpet old and dirty did not fit properly gape between tiles and carpet in entry foyer. Lounge grubby and very uncomfortable. Rest of apartment OK but needed an update. Dryer did not work reported twice no action taken by management.
Stayed 9 nights in Jul 2017
Response from Manager on 23 Jul 2017
thanks Ron for your feedback. We appreciate all feedback, both positive and negative.. I have spoken to the owner, and we have since replaced the dryer with new. The owner is keen to replace the furniture and fittings once the busy season is over. We would like to offer you a one night free accommodation should you wish to stay with us again, and a discount on the remaining nights. Thanks again Ron for your comments. Regards

10/10 Excellent

Kay, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Broadwater, Main Beach and the Tedder Avenue cafe and shopping precinct
Stayed 4 nights in Jun 2017
Response from Manager on 23 Jul 2017
Hello Kay, and thanks for your review. We hope to see you again soon, when you are next in the lovely Main Beach area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, enjoy the stay
We have great view from level 8. The room is clean and comfortable. The location is great, close to everything, the Sea World, major highways, shops etc and beach, of course. The swimming pools were not very inviting though...

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, pity about the reservation & check in
Great room, great beds, nice bathrooms and showers, spacious apartment, excellent views, good pool & gym. Pity about the reservation procedure and check- in which was stressful and a bad start to our holiday. When I contacted Ocean Sands a week before our stay to confirm our prepaid booking made a few months before, was told they didn't have our booking and that they do not recognise hotels.com (whatever that means?!). So had to get hotels.com to sort out, and still no idea what happened there. When we did arrive to check in, nobody at reception in the middle of the afternoon, just a "back in 5 minutes sign". Waited and waited and waited, then had to rush to a cafe down the road so our little boy could use the toilet, had a coffee and came back, still nobody at reception during their reception hours. Eventually got in, bad start and not thrilled with service, but room and apartment itself was great, very spacious, clean & tidy with amazing views.

8/10 Good

Adrian, S

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Room was clean but could do with some modernisation.

8/10 Good

Celine

Liked: Cleanliness, property conditions & facilities, room comfort
We had a very good stay, everything is so close. Great for the kids with the beach and games down the streets. The apparement was very big, however coach need to be replaced. Place is quiet. Will be back there for sure on our next stay on the Gold Coast.

10/10 Excellent

bone, victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice area
short stay , great views , location , nice area , room had everything we needed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central to everything
The 3 bedroom apartment was very practical for our family. The view was amazing. Staff were exceptional. It had everything we needed and was very close to all the attractions, shops and beach. We loved every second there. Many thanks and we will be back.

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay with the kids.
The apartments were gorgeous, had a beautiful view and plenty of space. The kids loved the pool area. The staff was absolutely lovely. Will definately be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, good view, close to everything. Enjoyed the facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Great location near some very nice restaurants and bars
Response from Jenny, on 23 Jul 2016
Thank you for your review. We hope to see you again at Main Beach real soon.

10/10 Excellent

Ronnie, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Main Beach
My wife and I stayed there for a week. It was a mixture of business and pleasure. Very comfortable, modern facilities and good views. There is a variety of luggage/shopping trolleys available in the basement car park close to the lifts. Management were very pleasant and helpful.
Response from Jenny on 23 Jul 2016
Thank you Ronnie, for your review. We are pleased you enjoyed your stay in our beautiful resort. Hope we see you again soon.

10/10 Excellent

Cherie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apratment, close to all amenties, beach
It was awesome, loved the place, definitely be back.

8/10 Good

STEPHEN K.

Liked: Cleanliness, staff & service
Easter Family Vacation
Good condo in Main Beach 3 blocks from the sea. You can walk a block to shops and restaurants. A nice place for family.

10/10 Excellent

Eileen, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Amazing; Service: Outstanding; Cleanliness: Immaculate;

10/10 Excellent

J, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Great BBQ area.; Value: Great deal, Given location & size; Service: Professional, Limited reception hours; Cleanliness: Spotless; Not really a resort. There are 25 holiday units in complex & each is individually owned & furnished. Permanent residents mainly over 50's.

10/10 Excellent

Rachel, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Well kept ; Great coffee shops and yacht club

6/10 Okay

Deanne, Australia - QLD - Brisbane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special, Air con living room only; Value: Over-priced; Service: Lacking; Cleanliness: Pleasant;

10/10 Excellent

Margaret, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

HEATHER, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Spotless, Gleaming;

10/10 Excellent

karen, Australia - NSW - Newcastle

Liked: Cleanliness
Value: Affordable; Cleanliness: Spotless;

10/10 Excellent

Michael, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Amazing; Service: Outstanding; Cleanliness: Pristine;

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless, Immaculate;

8/10 Good

Adam, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Inexpensive; Service: Respectful; Cleanliness: Pleasant; Very family friendly, pools, parks, beach.Close to public transport if needed

8/10 Good

Megan, Australia - QLD - Regional QLD

Liked: Cleanliness

8/10 Good

Rodney, Australia - QLD - Brisbane

Liked: Property conditions & facilities
Facilities: Nice ; Value: Reasonable; Service: Basic; Cleanliness: Hygienic ;

8/10 Good

Gail, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Average price; Service: Friendly; Cleanliness: Lovely; Living areas were very big. Lots of room

10/10 Excellent

James, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Remarkable; Cleanliness: Pleasant; best location and best views

10/10 Excellent

Robyn, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing luxury accommodation for families. The indoor heated pool is fantastic for holidays during the cooler months.

10/10 Excellent

Richard, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Service: Outstanding; Cleanliness: Spotless;

10/10 Excellent

Graeme, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Value: Based on last minute deal; Close to services, esp. good restaurants

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Apartment with wonderful sea view
Rooms are very big and clean and it is worthwhile staying with family. The apartment has a wonderful sea view from the balcony. However, it is better to provide more information to the visitors that have not been staying in apartment, e.g. how to handle waste, how to check-in during non-office hour, how to open the car-park gate. I was getting confused in my first day of stay. Overall, this is one of my best stay in Australia.
Stayed 5 nights in Sep 2018