Deluxe Apartment, 3 Bedrooms, Beach View | Living room
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Reviews of Norfolk Luxury Beachfront Apartments

4 out of 5
Norfolk Luxury Beachfront Apartments
3534 Main Beach Parade, Main Beach, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 167 reviews" "
Rating 8 - Good. 45 out of 167 reviews" "
Rating 6 - Okay. 9 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 1 out of 167 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHENXI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Price friendly, quiet, close to beach and walking distance to the main beach. Parking is very convenient, and building manager is super nice, always try to help.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Norfolk is a lovely get away from home you feel safe and comfortable the view is amazing Michael and Brooke are so welcoming.
Stayed 7 nights in Jan 2024

10/10 Excellent

marinella

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely big couch especially when you have a big group.
Stayed 2 nights in Jan 2024

4/10 Poor

Angel Eduardo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
There was poor prior communication about checking into the hotel. The hostess was very unfriendly and it appeared that it was a chore checking us in. Poor Aircondition system did not reach all bedrooms. Further more the pool is small and due to this and all the people using it the water was dull and very cloudy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Highly Recommended!
Very spacious 3 bedroom apartment with gorgeous ocean views. Extremely well.equipped kitchen. Lovely pool and bbq area, kept clean and appreciated by guests. Compliments to Michael and Brooke for their time taken to ensure your stay is Perfect!
Stayed 2 nights in Jan 2024

6/10 Okay

Ying

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The apartment wee had needed refurbishment. Cushions on the couch are dirty, 2 out 3 air conditions are extremely old, one of them is with smell. Some of the furnitures has sticky surfaces, exhaust fan in both bathrooms are not working. Master bedroom door lock doesn't work. Share bathroom door lock doesn't work. And entrance door broke in the last couple of days. Undercover parking basement has leaks from internal pipe. I guess luxury is just the location.
Stayed 7 nights in Jan 2024

8/10 Good

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Good. Appartment needs some fixing in kitchen
Stayed 4 nights in Oct 2022

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loving owners very helpful and clean room. Great stay
Stayed 1 night in Aug 2022

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, room comfort
Very spacious apartment. Great location and easy walk to restaurants. Stunning views over the beach. Comfy beds and friendly staff
Stayed 3 nights in Apr 2022

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size 3 bedroom unit. Close to the beach and flags with fantastic views. Shirt walk to shops and dining.
Stayed 6 nights in Sep 2021

8/10 Good

brodie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2021
Response from Front Office Team on 3 Jun 2021
Thank you for your great review Brodie! Glad you enjoyed your stay, and we look forward to welcoming you back. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived we felt welcomed & had a amazing stay at this great apartment. Great location, kids loved the pool!
Stayed 3 nights in Apr 2021
Response from front office team on 29 Apr 2021
Thank you for leaving great feedback, we are happy to hear you all enjoyed an amazing stay! Hope to see you again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice, large apartment with awesome ocean view. Good location. Very helpful staff.
Stayed 1 night in Mar 2021
Response from front office team on 29 Apr 2021
Thank you for leaving a 10/10 review... we do our best! Let us know when you are coming back :)

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Beachfront with balcony
The Norfolk is in a great location, one street from the beach front, not too much noise and with plenty of cafes to choose from on nearby Tedder Street. We were in a three bedroom two bathroom apartment, with a large balcony overlooking the beach. The apartments were older style, however were clean and spacious. Garage parking was included and easy to access. Diana on reception was helpful and friendly. Overall we enjoyed our stay.
Stayed 2 nights in Jan 2021

2/10 Terrible

Denise, Brisbane

Travelled with family
Disliked: Cleanliness, amenities
I stayed at this property approx 3 years ago and it was great. However, our 3 bedroom apartment this time was so so disappointing. It was very old and I don't know how they can charge $500 per night. Beds old and uncomfortable. Dining chairs old and no springs. Foxtel did not work. Music system did not work. Second bathroom rusty and old. Rusted air conditioner on balcony. We were not informed we had to be there by 12md Saturday, so communication (not good). WE were so looking forward to our first night of freedom post COVID. BIG BIG disappointment
Stayed 1 night in May 2020

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
Three bedroom Spacious apartment with two bathrooms.great kitchen dining and lounge area. Beautiful views of ocean level five. We spent a lot of time on the balcony. We ended up staying in on Saturday night as the balcony was so quiet and peaceful. Great place to catch up with friends. We needed a three bedroom apartment and there wasn’t a lot to choose from at main beach. We would certainly come back to NORFOLK. It’s very close to the beach and the wonderful dining options around Tedder Avenue. Easy walk to Marina Mirage and Tavern.We all loved the apartment and have no complaints .Thank you for a wonderful weekend .
Stayed 2 nights in Jan 2020

8/10 Good

cam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many rules
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was fantastic, we als9found the apartment spacious and clean. Th3 staff were also extremely friendly and kept the amenities clean
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfectly located, across from a patrolled beach, easy to find. The staff were great, friendly and welcoming. I have added this property to my list of will stay here again :)
Stayed 2 nights in Jan 2020
Response from Reception on 21 Jan 2020
Dear Guest, We are thrilled that you enjoyed your stay with us! Kind regards, Front Office Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was so close and shopping close by. Manager was fantastic
Stayed 8 nights in Dec 2019
Response from Michael on 7 Jan 2020
Dear Guest, Thank you for taking the time to post a review, much appreciated! Kind regrads, Front Office Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family holiday.
Our stay at norfolk 7 nights was really good, spacious 3br apartments close to beach with beautiful views. Good bbq facilities and the pool and spa are well kept and very relaxing after being out trying to catch a few waves.
Stayed 7 nights in Dec 2019
Response from Michael on 29 Dec 2019
Hi Robert & Family, thanks for taking the time to post a review. We are delighted to hear that you enjoyed your stay, facilities and location. We look forward to seeing you back at Norfolk Apartments soon again! Kind regards, Michael

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment and location.
Nice big apartment, great location right near beach, tram, food etc. heated pool and spa were great for the kids. Would stay again.
Stayed 4 nights in Oct 2019
Response from Michael on 25 Dec 2019
Hi Chris, Thanks for your wonderful feedback, much appreciated! We look forward to seeing you back at Norfolk Apartments soon again. Kind regards, Michael & Brooke

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Michael on 22 Oct 2019
Dear Guest, Thank you foe the 5 star review, we are delighted that you enjoyed your stay! Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. We had a 3 bedroom ocean view apartment which was perfect. Close to the beach and underground parking which was great. The managers were absolutely lovely and couldn't have been more helpful. Highly recommend and will definitely come back here again.
Stayed 4 nights in Sep 2019
Response from Michael on 6 Oct 2019
Dear Guest, We appreciate your feedback and are thrilled that you and your family enjoyed your stay with us. Hopefull, we will see you back at Norfolk Apartments soon again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a awesome stay here. Kids loved it and didn’t want to leave. Apartment was spacious with good views. We were made to feel welcome from the first second we arrived
Stayed 7 nights in Sep 2019
Response from Michael on 6 Oct 2019
Dear Guest, Thanks you for your kind words. We are so pleased that your family enjoyed their stay with us. We look forward to having you return to Norfolk Apartments soon again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, fantastic service!!
We stayed for 2 nights & it was fantastic. Nothing was a problem for Michael & I told him of some minor issues in the apartment which he fixed straight away. It was just FYI but he was super efficient. Apartment was clean with fantastic view. Great location only 600m walk to strip of local cafes & 2km walk to heart of Surfers. There was pretty much only a road separating us to the beach. I will definitely be back & definitely recommend the complex to anyone wanting a stress free break!!
Stayed 2 nights in Aug 2019
Response from Michael on 6 Oct 2019
Dear Guest, Thank you for taking the time to post a review. Our Management and Staff are delighted that you received fantastic service during your stay. We look forward to welcoming you back to Norfolk Apartments soon again. Kind regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference short stay
Location is great for beach and close to mainbeach. Great views of the beach from 2 bedroom apartment. Great food options nearby as well.
Stayed 4 nights in Aug 2019
Response from Michael on 6 Oct 2019
Dear Paul, Thanks for sharing your feedback for others to read. We hope to see you back during the next business trip. We have a fantastic range of apartments from one, two and three bedroom, ground floor, Garden View or Ocean view and can usually cater to specific requirements. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great views. Slightly dated decor Friendly helpful staff
Stayed 1 night in Jul 2019
Response from Guest Relations on 3 Aug 2019
Dear Guest, Thank you for your feedback, much appreciated! We hope to see you back soon again. Kind regards, Norfolk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had ocean views and could walk to beach and cafes. Apartment was spacious with generous balcony. Manager and staff helpful and friendly
Stayed 3 nights in Jul 2019
Response from Guest Relations on 3 Aug 2019
Dear Guest, Thank you for your feedback, much appreciated! We hope to see you back soon again. Kind regards, Norfolk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay. Very quiet. Loved the views
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great location, very comfortable, had heaps of kitchen gadgets including a fantastic coffe e machine but no microwave which wasn't a big deal but would have been nice to have. Loved the pool & spa and tennis court, really well maintained. Really enjoyable stay.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hosts were fantastic! Plenty of space to relax. Wifi wasn't great but that may have been due to the renovations happening on the ground floor.
Stayed 6 nights in Feb 2019

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem on Main Beach!!
Stayed in an ocean view 3 b/room unit. The view was amazing and with the huge glass doors the sea breeze was always flowing. The unit was spacious with ample furniture and kitchen implements/crockery. The only small downside was the unit just needs a lick of paint to freshen it up otherwise the cleanliness was good. The managers could not do enough to make sure we had an enjoyable stay. Located across the street from Main beach and a patrolled area. The pool and spa were inviting. Well worth the stay.
Stayed 5 nights in Oct 2018
Response from Lisa on 31 Oct 2018
Dear Bettina, Thank you for providing such a wonderful review! We appreciate you taking the time to share your experience for others to see. We look forward to seeing you back at Norfolk Luxury Beachfront Apartments soon again. Kind regards, Lisa

8/10 Good

Kin Wing

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018
Response from Michael on 3 Oct 2018
Dear Kin Wing, It was our pleaseure having you stay with us. Thank you for the review and we look forward to seeing you back with us during your next golfing trip! Kind regards, Michael

10/10 Excellent

natasha, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, clean and friendly staff
The staff were very helpful, clean rooms and living space with all you need amenities. Shot walk to the beach and short drive/walk to the main strip of surface. Great experience, we will be coming back for sure.
Stayed 3 nights in Sep 2018
Response from Michael on 3 Oct 2018
Hi Natasha, Thak you for the wonderful review. We appreciate your feedback and look forward to seeing you back at Norfolk Apartments soon again. Kind regards Michael

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment. Great views. Right on the beach. Perfect.
Stayed 1 night in Apr 2018
Response from Michael on 26 Apr 2018
Thank you for taking the time to review our property. We are glad you enjoyed your stay.

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Great location and beautiful ocean view
Great location and view from the apartment. Staff were delightful. Some of the amenities were a tad run down (a broken chair, an unstable dishwasher, broken knives and crockery) but all in all a very pleasant stay
Response from Stephanie on 26 Apr 2018
Thank you for taking the time to review our property. We will be going into the apartment you occupied and will attend to the maintenance issues you discovered during your stay and will be looking at procedures to avoid these small issues in future. We are glad you had a pleasent stay and hope to see you again in the future.

10/10 Excellent

Nansi, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, location and room.
Had great stay. Excellent service including room, location and staff. Will visit again.
Stayed 3 nights in Mar 2018
Response from Michael on 26 Apr 2018
Thank you for taking the time to review our property. It is always heartwarming to hear about the excellent service you received. We look forward to seeing you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stephanie on 26 Apr 2018
Thanks you for taking the time to review our property.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stephanie on 26 Apr 2018
Thanks you for taking the time to review our property.

10/10 Excellent

Trina, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for a wonderful holiday
We love staying at Norfolk Luxury Beachfront Apartments. Each time we stay, we love it more. A perfect position right across the road from a patrolled beach, and walking distance to Tedder Avenue and the Surf Life Saving Club mean that you don't have to get in the car for a whole week if you don't want to. But well located to Sea World and the theme parks etc if that is what you want. The apartments are spacious (plenty of room for 6 adults without getting in each others way), well laid out, clean and well maintained. We love the sea breezes and sleeping with the windows open listening to the waves at night. Brooke, Michael and their staff are lovely, and nothing is too much problem.
Stayed 7 nights in Jan 2018
Response from Stephanie on 23 Jan 2018
Thank you for your review.

8/10 Good

Jen, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, big apartments,
The location was great for families. Not too close to Surfer's Paradise, but still had restaurants and shopping within walking distance. Right across the street is the beach so location was perfect. Also, staff was very helpful.
Stayed 1 night in Jan 2018
Response from Stephanie on 23 Jan 2018
Thank you for your review.

10/10 Excellent

Mick, ODonnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated room. Comfy beds. Friendly staff.
Stayed 7 nights in Dec 2017
Response from Michael on 29 Dec 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Desmond Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend away
It was amazing, the location, the size of the unit, pool, spa, the view, and the friendly staff
Stayed 3 nights in Nov 2017
Thank you for your review. We hope to see you again in the future.

6/10 Okay

M&N, NZ

Liked: Staff & service
Disliked: Cleanliness
Good location, room in need of an upgrade
Good holiday with grandchildren . Good pool and short walk to beach. Good view from room.
Stayed 7 nights in Sep 2017
Response from Management on 15 Nov 2017
Thank you for your review. We are glad you enjoyed your holiday. We will be looking at the apartment you stayed to see what upgrades can be done where possible.

8/10 Good

Sue, gatton

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great views
Arrived Saturday at 2pm rang the buzzer had to wait for a while for someone to come check us in. Our room was lovely but wasn't as clean as I would have expected it to be. The sea views and the location was superb We had children with us but I don't think it's totally child friendly as we were made aware at arrival to keep their noise level low
Stayed 1 night in Aug 2017

10/10 Excellent

kim, sunshine coast Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Spot
We have recently had a weekend stay at Norfolk and can not fault our accommodation. We had a huge 3 bedroom apartment which was fully self contained. Beach access is not even 1 minute walk away, cafe and bars are all just a walk away or a real short car trip to cavil ave. all amenities are great and overall our stay was just the best. Whales were visible from our balcony on the weekend also. Great stay
Stayed 2 nights in Aug 2017
Response from Management on 12 Aug 2017
Dear Kim, Thank you for the kind words, much appreciated! We have a extremly large apartments and perfectly positioned to watch the whales and dolphins from your balcony. We look forward to having you stay with us again. Kind regards, Norfolk Management

10/10 Excellent

Khalid, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce beach views
Nice beach views, staff very helpful. a bit walk from surfers paradise, but the nice sea views from the bedroom and the balcony makes up for it.
Stayed 4 nights in Jul 2017
Response from Management on 12 Aug 2017
Dear Khalid, Thanks for taking the time to share your experience with others. We look forward to having you stay with us soon again. Regards, Norfolk Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position. Great service. Will visit again. Memorable stay .