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"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"This was the perfect place to stay for a family snowboarding trip."

"Great breakfast and service! Very helpful staff. Room was clean and tidy as well. Hotel offered late checkout and parking opposite (convenient)"

"Everything was great!"

"Nice place"

"Great staff, lovely design and beautiful setting."

"Staff friendly and helpful, spacious room and great onsen"

"Convenience of rentals, staff, location, cleanliness and hotel had a wonderful fragrance to it! "

"Near Niseko Village, staff is nice, room was clean, ski room was helpful, baths/showers were nice."

"Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!"

"Friendly staff, excellent food, lots of amenities, awesome location! "

"Large hotel next to a mall. Very convenient location near train station. Attractions are within walking distance Al an easy ride on the train. Rooms are spacious and good sized bed for a Japan hotel!. We would come back and stay here again!"

"Fantastic view of the ocean from all rooms and outdoor Onsen; friendly and helpful staff; delicious food; "

"Nice hotel"

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"We enjoyed a truly relaxing vacation with excellent hospitality and food."

"The room was clean and very functional for a stop on our ski trip. The staff were lovely and very helpful. Location is close to the centre of town."

"Great onsen, excellent breakfast and spacious room."

"clean room and nice staff."