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"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"

"Spa was great, we really enjoyed our day there, facilities were modern and we easily spent a few hours there. The breakfast is the morning was awesome and the staff were all great. The room was pretty tired, there was water on one of the bedroom walls, mouldy bathroom etc. Not unclean, just clearly a bit tired. What tainted our stay was how overpriced the bar / restaurant was, we had dinner on the friday night just a main and a single drink each and it came to £80 for the 2 of us. The food quality was basic pub standard so didn't justify the price tag, I bought a pint of Coke the next day and it cost £4.85. So I would definitely recommend avoiding their restaurant and heading to a local pub! "

"Good nights sleep and the breakfast was good as well "

"Think of it as a gym / leisure centre that has some rooms to rent, rather than a hotel. Right from the do-it-yourself check-in process, it's clear your a customer not a guest. The room was clean and modern, but very basic and very small. The only window was in the toilet/shower room - which was actually a glass partition from the bedroom, rather than a separate room. It might look cool and modern if you're staying by yourself, but if you're with someone else there's not much privacy when you use toilet/shower room. The breakfast was below average. A lukewarm buffet selection including limp hash browns and cheap sausages. There were plenty of parking spaces, and when I stayed at the weekend, the parking was free. There was also a bus stop just outside that took us directly to the area we were visiting later that evening. "

"Lovely room in excellent condition and great spa facilities "

"The hotel and rooms are dated and tired, need refurbishing "

"Recently been to holiday inn found it good for my one night stay over there. Ample parking, good breakfast service. Overall enjoyed my stay. Thanks "

"Upon arrival just after 4pm, I was given Room 24 which was on the ground floor, directly adjacent to the dining area without soundproofing but an open doorway. Also in the adjacent rooms were numerous foreign (migrant?) families with children running up and down the short corridor, and plenty of door knocking and chatting loudly in the corridor. I complained to the reception staff (man instead of the young lady who checked me in), he apologised and moved me to another room on 2nd floor, plus gave a free drink voucher by way of apology, as it wasn’t the last room in the hotel. Odd it was given out in the first place. The second room has aircon that won’t switch off, unless you remove the room key so all electrics go out. I read this in other reviews so knew about it in advance of booking. In my second floor room, the sink was blocked and management must have known about it, as the sink plug (revolving disc) was missing. There was one in the ground floor room. The beds themselves are super comfortable, probably one of the best I’ve ever slept on, although some people may find them a little too high up off the ground. The surrounding area (over an Easter weekend) was a bit desolate. The road and surrounding land has much subsistence, with roadworks and single lane traffic lights which aren’t too much of an issue. There is a Subway but I never saw it open. There isn’t much else to look at, just a building site next to the hotel. I wouldn’t stay there again."

"Beautiful place!"