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"Staff were friendly and attentive. I requested a refill of the complimentary hand cream and within MINUTES someone was at my door with a bottle of the stuff. The bed was comfortable, the room was clean, and the shower was easy to use and had excellent water pressure"

"Great Hotel, our room was a 4 poster room with a view"

"Excellent room and comfy bed. Breakfast was suffient especially for the price paid"

"Excellent little quirky hotel I would give it 5 stars for comfort, cleanliness and friendliness. Breakfast is super. Staff are most accommodating. My favourite hotel in Canterbury. I have stayed many times and it has always been an excellent experience. A huge thank you to all the staff ❤️ . "

"Clean room"

"Excellent all round love the champagne bar there was a live singer in the downstairs bar what was a nice touch and she was really good nice big room nothing to come about "

"Impressive checkin service, great dining option at reasonable prices topped off with. Great big comfy bed and amenities. Breakfast was different as I was asked for name rather than room number and my leaving luggage was put safe so I didn’t clutter the dining room. Food has been excellent and what you’d expect from a MPW menu. Step above wher I usually stay at the sister hotel in Dover."

"Spotless, well equipped with high end furnishings that have a trace of heritage and modernism"

"The staff were really friendly and welcoming. Was a little disappointed to be charged for parking, this seemed a little unnecessary given the location and felt like just a way to extract more money from guests. Given the location almost all guests would have to have driven so it would be clearer to include the full costs in one hotel price than have hidden costs as soon as you arrive. "