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Wards Hotel

3.0 star property
Hotel in Folkestone with restaurant and bar/lounge

Photo gallery for Wards Hotel

Breakfast, lunch and dinner served
Premium bedding, desk, laptop workspace, cots/infant beds
Garden
Reception
Premium bedding, desk, laptop workspace, cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services
The current price is NZ$268
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, desk, laptop workspace, cots/infant beds

Double Room

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, desk, laptop workspace, cots/infant beds

Executive Room

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

Basic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Premium bedding
Fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
39 Earls Avenue, Folkestone, England, CT20 2HB

What's nearby

  • Lower Leas Coastal Park - 6 min walk - 0.6 km
  • Sandgate Beach - 8 min walk - 0.7 km
  • Leas Cliff Hall - 9 min walk - 0.8 km
  • Folkestone Beach - 3 min drive - 2.0 km
  • Folkestone Harbour - 3 min drive - 2.0 km

Getting around

  • Folkestone Central Station - 10 min walk
  • Gatwick Airport (LGW) - 86 min drive

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬12 min walk
  • ‪The Park Inn - ‬9 min walk
  • ‪Butty's - ‬8 min walk
  • ‪Keppels Bar - ‬7 min walk

About this property

Wards Hotel

Property highlights
Take advantage of a garden, a fireplace in reception and a bar at Wards Hotel. The on-site restaurant, Earls Restaurant, offers breakfast, lunch, dinner and children's meals. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a porter/bellboy and smoke-free property
  • A banquet hall, a TV in reception and luggage storage
  • Multilingual staff, wedding services and a front desk safe
Room features
All guest rooms at Wards Hotel offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with rainfall showers and baths or showers
  • 30-inch flat-screen TVs with digital channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

Czech, English, French

Similar properties

Exterior

Burlington Hotel, Best Western Premier Collection

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 1,003 reviews
The price is NZ$167
includes taxes & fees
2 Sept - 3 Sept
Burlington Hotel, Best Western Premier Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 20 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Earls Restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 45
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day.
Cots (infant beds) are available for GBP 20 per day

Payment types

Important information

Optional extras

  • Secured self-parking fee: GBP 20 per day
  • Early check-in fee: GBP 45 (subject to availability)
  • Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 20 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Wards Folkestone
Wards Hotel
Wards Hotel Folkestone
Wards Hotel Hotel
Wards Hotel Folkestone
Wards Hotel Hotel Folkestone

Frequently asked questions

Is Wards Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Wards Hotel?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Wards Hotel on 14 Aug 2025 start from NZ$268.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Wards Hotel?

Self-parking is available for GBP 20 per day. Limited spots are available.

What time is check-in at Wards Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of GBP 45 (subject to availability). Late check-in is available from 9:00 PM to midnight for a fee of GBP 60.

What time is check-out at Wards Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 45 (subject to availability).

Where is Wards Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Lower Leas Coastal Park, Leas Promenade and Leas Cliff Hall. Sandgate Beach and Radnor Park Dog Exercise Area are also within 15 minutes. Folkestone Central Station is 10 minutes by foot and Folkestone West Station is 15 minutes.

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Wards Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 184 reviews
Rating 8 - Good. 67 out of 184 reviews
Rating 6 - Okay. 20 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 11 out of 184 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities
A quiet and clean hotel where guests are made very welcome. Locstion is nice and close to the city center. I understand that the hotel is taken over by another owner not too long ago, so there is some work to do to make it even nicer. I hope to return here in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the staff were very helpful. Location was great.
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Convenient stop over

A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024

10/10 Excellent

nigel

Very nice and clean, good was great
Stayed 1 night in Oct 2024

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff👍
Stayed 1 night in Sep 2023

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and quiet
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..
Stayed 1 night in Sep 2023

2/10 Terrible

Abbi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful dirty mess Do not stay here See pictures Dirty bath , dirty sink , dirty bath panel ,dirty tiles , stained dirty bath mastic, stained gross ceiling Peeling paint and wall paper Used toiletries!!!!! Bed base scratched to pieces Broken window, no catch, didn't stay up No staff to speak to only at check in.
Stayed 1 night in Mar 2025

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
We haven't been in here for over 10 years when Wards we a lovely building and interior, unfortunately it is now very tired and in need of some updating, especially the bathrooms.
Stayed 1 night in Mar 2023

4/10 Poor

rd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Rooms very small, overpriced, scrapes on walls with paper missing, water marks on walls in bathroom decoration in poor repair, dirty marks on quilt cover and what appeared to be a mustard-coloured throw in quilt cover not a proper quilt.
Stayed 2 nights in Sep 2022

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceiving website and overpriced

The hotel website is deceiving! On arrival it looks very shabby and the gentleman on reception advised that the restaurant was closed due to chef illness. The room had a camp bed for our teenage daughter. The blinds were plastic and were broken and the windows single glazed and rotten. One of the pillows had stains on and the bedding felt cheap. The whole hotel needs a full overhaul and in its current condition/services is VERY overpriced!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andreas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Der Zustand des Hotels ist gelinde gesagt katastrophal. Schmutzige Decken auf den Tischen, Spinnweben in den Ecken, die Jalousien mehr defekt als in Ordnung und die Zimmerdecke im Bad hat Risse, die gefährlich aussehen. Die junge Dame am Check in war zwar freundlich, wirkte aber hilflos. Deswegen und weil wir auf die Schnelle keine Alternative hatten, haben wir die Nacht trotzdem über uns ergehen lassen. Immerhin, das Bett war groß, sauber und bequem. Allerdings fehlte das gebuchte dritte Bett. Das wurde zwar durch eine Liege ersetzt, die aber so quitschte, dass wir die Matratze auf den Boden gelegt haben. Die Fenster waren undicht, so dass man jedes Geräusch wahrgenommen hat. Außerdem gab's in ständiges Brummen im Haus, was die Nachtruhe ebenfalls extrem gestört hat. Alles in allem eine Katastrophe. Eine Beschwerde (mit Bildern) über den Expedia-Kundenservice wird folgen mit der dringenden Empfehlung, das Hotel nicht mehr zu vermitteln.
Verdreckte Tischdecke auf dem TV-Tisch
Vollkommen verstaubtes Telefon
Spinnweben
Jalousie
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Stayed 1 night in Mar 2025

2/10 Terrible

Clare

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly boutique hotel

I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

VICTORIA

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024