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"We enjoyed our stay. Our room was clean and comfortable and the staff were all very polite and helpful. Our only observation, which we relayed to the staff at reception on departure, was that both the bathroom basin and shower were very slow to drain away, which they said would be dealt with by their maintenance team."

"The staff were friendly and the breakfast was excellent"

"Lovely stay and if you are a Freemason there is a lodge across the road, fab room and very reasonable"

"Very well maintained hotel with helpful staff. My room was comfortable and the breakfast was great! The conference facilities and staff who ran it were on point, except for running out of tea/coffee facilities in the afternoon but the pastries made up for that. Parking is limited and spaces are a little tight for larger cars."

"Lovely hotel and convenient for the NEC. Great parking although its charged for. 10 minute walk to NEC. Food and drinks nice but quite expensive."

"Had a great stay convenient location near New Street and pubs / restaurants"

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"Stayed for one night. The room was lovely and clean with fresh towels. The beds were very comfy, staff friendly and helpful. Would definitely stay again. 5* from us. Thank you for the lovely stay"

"Really lovely stay, lovely breakfast and staff were so kind and helpful"