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"Lovely stay, got there early but room not ready, but had full use of pool and spa which was fantastic. Still got room keys an hour early thanks to lovely staff. Room was immaculate and food in restaurant excellent if expensive. Only quibble no air con so room was very hot"

"From check into check out everything was amazing. Staff very welcoming, check in was very quick. Drink at check in very welcoming. Room was fantastic. Beds and pillows so comfortable. Great to have an ironing board and iron. Toiletries in bathroom excellent. "

"We stayed in a grand apartment. It’s modern and spacious. My boy liked it."

"The team was great very helpful "

"Nice and easy stay for the ICC - walking distance and spot on breakfast."

"The rooms were very comfortable and clean. Absolutely gorgeous property. The reception staff were all very friendly and helpful. I had forgotten to print something off at home and the lovely girl on reception told me she would print it for me if i emailed it over. Saved my bacon. Would definitely stay again "

"Fast check in and the room had efficient air conditioning "

"This hotel is always my first choice when staying in Birmingham as it is away from the city centre and has plenty of places to eat nearby The staff are always so friendly and polite I had excellent customer service at my recent check-in, there was a queue at reception and as a regular at the hotel, the guy on reception who knows me from previous stays had already checked me in, he called me forward whilst checking someone else in and gave me my keycard! Excellent customer service"

"This is a great hotel in a central location. Really comfortable room, exceptional staff and customer service. The breakfast was amazing and the staff went out of their way to make up a tray of vegan options for my daughter who wasn't feeling too good."