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"Beautiful property. Pulling in the drive is stunning. The interior is well decorated. The building itself is obviously older and it shows in certain areas: the toilet was unreliable, small cracks, bit of discolouration on tiles, and the pool floor isn’t sealed well so it has bumps and bounces. The room we booked for a family was perfect. The separation wall made the room feel much bigger and the kids loved having their own space. The TV selection was very basic and the TVs themselves were very slow. The staff were all wonderful and very helpful. I did have to ask a lot of questions as some information wasn’t given initially but it wasn’t too inconvenient. The swim times for children was a bit annoying because we had to plan our day around it but I understand why they’re in place. We just would have liked a bit more freedom to choose when we wanted to go rather than set times. The bed we had wasn’t super comfortable, the mattress slanted on the edge. The pillows desperately need an update. They were very flat and offered no support. However the kids single beds were comfortable for them. The restaurant menu looked good but was expensive so we chose to eat elsewhere. Except for dessert which we did get through room service. The sticky toffee pudding was top 3 best we ever had. The grounds are vast and great for a wander. Overall, good stay. We would stay again as the experience itself outweighed any issues we had."

"Stay was alright. Didn't eat or use bar"

"Lovely and spacious room. Only issue was the not hot water in the shower but reported to maintenance and fixed right away. Ok English style breakfast. Staff were friendly and helpful"

"I upgraded to larger room, it was clean, very comfortable, bathroom clean & functional. Unfortunately my 'upgrade' was a room right next to main corridor door on ground floor, to say it was noisy is an understatement. The biggest issue was not the hotels fault, as the people in the room above were so loud, it sounded like there was a party going on & constantly banging on their floor. The lovely receptionist did kindly go & ask them to stop when I complained at around 9.45pm, which they did, for 10mins then started again until after 11pm. Definitely not what I paid extra for. Not on my list of hotels/motels to ever use again"

"Great family room with so much space for us all, met at reception in the evening by lovely helpful staff. The bar area was lovely, breakfast with plenty of choice and a nice garden and park area for us in the morning before our travel"

"There was plenty of choice for breakfast and the quality was good. The staff were lovely also. My only minor niggle and it is minor weight only got two tea bags in the room. (I'm a big tea drinker) I'm sure that if I had asked more would have been provided. Plus usually in hotels you get a little biscuit on the tea tray which there wasn't. But a bonus tick in the bathroom was individual shampoo and conditioner and shower gel. More than happy with my stay thank you "

"A really good location to stop overnight and very happy with the room. Breakfast was delivered in a hamper box outside our room and was rather disappointing. No egg/cold meats option. The main option was oats with fruit. We ordered with banana and strawberry. Tiny amount of strawberry and the banana slices were dried and chewy. But the evening meal was good honest pub grub."

"Asia the cleaner for the room did a fabulous job."

"Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents."