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"Spa is not included in the price,"

"Breakfast was fresh and rooms clean and tidy."

"Overall a good stay with an amazing breakfast. Let down a little by only being given 2 towels for a 4 person room (reception did fix this straight away) and the WiFi being significantly slower than the 25mbps advertised which was one of the reasons why we chose that hotel"

"R"

"The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean. Shower temperature could have been hotter than it was."

" excellent. staff excellent and helpful. room cleaned daily,did not need to use laundry"

"Very friendly and helpful staff. Room very noisy and decor a bit tired"

"Great Location, right next to the canal. Plenty of bars and restaurants on the doorstep. All the staff were really helpful. Internet very good, hotel clean and tidy. Breakfast was also very good with plenty of options. All in all a great stay and will use again for our next stay in birmingham. "

"Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent "