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"Staff were great, room was fine, bar was comfy, breakfast was fine, and the service was excellent"

"Breakfast was much better than last year. Room was fantastic and housekeeping done a fantastic job. Cracking views with glass floor to ceiling. Love this place"

"All good staff friendly "

"The room was spotless and the staff could not be faulted"

"Friendly staff, decent location, would definitely return. "

"Love Pine Lake. It's so tranquil. The geese and swans on the lake, the lovely setting, helpful staff and great massage therapist. "

"Room was lovely, hotel was clean and staff were friendly, parking costs £10 a night which is expensive when most other properties don’t charge when they have a car park attached Food was lovely with great choice "

"Great hotel, with friendly and helpful staff. Small things make all the difference and the experience was consistent all through the hotel. From a personable arrival at reception, giving me all the relevant info (last orders, gym opening times etc), friendly gym staff and great customer service and meal in the restaurant. I forgot my tooth paste and the lovely lady at the desk (apologies didn’t get name) gave me a toothbrush and toothpaste. I also didn’t know how to find the gym and she walked me there. Really made me feel valued as a guest. So much so, I enquired about the cost of the conference room for the day as hold quarterly business meetings with a small uk team who stay over the night before and have a full day meeting. I’ll be putting this hotel forwards as a suggestion for a future meeting. I work in sales and so stay in a lot of hotels weekly, all over the Uk. This is the first time staying here and is already in my top 5 hotels. Particularly love the gym and pool facilities which is what often draws me to picking hotels. Thanks Marriot Preston team! Great job :)"

"Immaculate, warm & cosy "