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"I recently stayed at Emerald Beach Resort and wanted to share feedback about my experience, specifically regarding the restaurant and pool service. While the location itself is beautiful, the service was extremely disappointing. Each time I visited the restaurant or bar, it took 10–15 minutes for anyone to even acknowledge me. This happened consistently, not just once. What made the situation more frustrating is that a service charge/tip is already included, yet the level of service did not reflect that at all. Additionally, at the pool area, there was a staff member who appeared to work in the kitchen approaching guests and speaking to them in a loud and aggressive manner because they forgot to lock the pool door. Instead of creating a relaxing environment, it felt tense and unpleasant. Overall, while the property itself is beautiful, the service and overall guest experience need serious improvement. I hope this feedback is taken seriously so future guests can have a better experience."

"I did not require a shuttle. The kitchen area had wverything you needed to prepare a meal. The restroom was clean. Overall, everything was nice!"

"Beautiful resort in superb condition. Staff helpful and friendly. Oceanfront room, instant transportation for any destination. Food is pricey "

"Staff was kind. Beautiful place and the room was amazing! "

"I enjoyed the entire stay the hotel was better than I thought and the Isalnd is the best "

"Wonderful property.."

"Clean rooms and great views in Lindberg Bay. Older hotel. No restaurant but does have a nice bar and pool. VERY close to airport so can just walk there if you don't have much luggage which is the main reason we stayed there since we just got off a 10 day sailing vacation. "

"We get it. Full on Senior Spring syndrome since the property is closing for renovations soon someone has decided to squeeze the juice out of the ramming months with a skeleton crew but wow. The customer experience has suffered tremendously as a result. I’ve been coming to this property for fifteen years, and it holds a special place in my heart, but unfortunately this last "

"Pools are beautiful, rooms are looking a bit dated. Staff lacks in customer service mentality."