Apartments in Red Hook

"The ladies at the front desk were less than inviting. They were rude and not helpful. "

"This location had a lot to offer, closed to two amazing beaches. Things you should know before booking this place is all hills, golf carts take you around, not the easiest to get a golf carts at times, the beach on the property not swimming able due to nasty seaweed, the hilltop pool is the best pool and amenity. Definitely no matter where you stay best to rent a car but it cannot be driven anywhere near your room. You need to park in a lot and either walk to your room or walk to lobby to get a golf cart. Other big thing to know is that they will not come in to clean your room at any point unless you want to pay an additional 120 or 130. If you asked they will drop off new towels to your room and it your responsibility to put out the trash and old towels and call for them to be picked up. There are lots of chicken, cats and two dogs( dogs located by the beach and parking lot) that roam the lot freely. Overall would recommend but just keep this in mind when you book."

"Staff, rooms location was amazing!!!! "

"We were without power (at least 3-5 hrs on 3 days and one day was 18hrs) 4 out of 6 days. One small flashlight, NO generator. Very inconvenient when you can’t make meals (which is why I rented a place with a full kitchen) or do laundry. All I got from management was I’m sorry. The check in process was very odd. Random text messages for 2 different people (not explaining who they were until I asked) asking about our flight info. Jill met us at the property once we arrived and she was AWESOME!! "

"No generators, power goes out every night for an indefinite time, host was not willing to communicate about compensation"

"The beach view was good. The fact that it had a beach view was not explicitly stated in the advertisement. They should send a picture of the emergency generator also. That will help alleviate fears of long periods of no electricity."

"Beautiful view, and best location on the island! Restaurants, beach, taxi service all right there, and generators! "

"Great location and view! Michaels place was very clean and he was super easy to communicate with. Would definitely stay here again. "

"During the first full day of our four-night stay, the unit lost power around noon while the island was experiencing outages. We notified the property contact at approximately 1:00 p.m. and were told power would return within 30–60 minutes. By 6:00 p.m., power had not been restored, and we were informed the water would be turned off in an effort to restore power. At approximately 7:30 p.m., we reported that our unit still had no power or water. We were then informed the water supply was connected to a neighbor’s generator, which was no longer available. Without running water, we had to use pool water to flush the toilet. After I sent a picture of the unit below us with power and us without, the property owner indicated the generator was not functioning and that someone would be sent to repair it. Our rental agreement stated the unit had a generator and continuous water access. Power returned around midnight. The next morning, we secured alternate accommodations and left. The property owner issued a partial refund and advised us to contact Hotels.com regarding any additional reimbursement. We feel we were not made whole. "