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"Great hotel "

"Great stay, clean hotel/room, great friendly staff. Close walking distance to many shops and restaurants. Over all great place. "

"Clean room, friendly staff, perfect location "

"Beautiful hotel in a great location for snowboarding. We could just walk over to the lift. The staff was so friendly and the food at the restaurant was excellent. "

"A good value. Small rooms, but larger common areas if needed. Morning shuttle to slopes was crowded. Good breakfast and helpful staff. "

"Clean room, excellent breakfast "

"Friendly and helpful staff! It was so nice to have the mall attached to the hotel. "

"Clean room, nice Onsen, loved the Breakfast Buffet"

"Staff was very courteous. Room was spacious and clean."

"Ski in and "

"Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby."

"Fantastic property, a place where you could really enjoy yourself and nature--a skiing spot for the winter not to be missed!"

"Awesome place!"

"Great location!"

"Location was great and rooms were large."

"Huge rooms. Good breakfast. "

"Beautiful hotel, nice area, friendly staff, and spacious rooms."

"They did not inform us upon check-in that a shuttle to Otaru-Chikko train station was available to reserve beforehand."

"Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat. "

"Excellent "