Winery Hotels in Arizona from NZ$173

"Room wasn’t very clean… I let the desk know everything I am writing and their only response was “we will let housekeeping know”. No attempts to make it right, but the employees were mostly nice. There were pasta noodles on a pillow when we got there and were checking the bed, dog food under the bed (we didn’t have a dog with us) and the floors were dirty they had not been cleaned. People were smoking cigarettes outside (this property stayed it was non smoking with threats of fines posted everywhere) and it would carry in through the air conditioner. There were questionable people loitering outside and it didn’t feel the safest despite being a better part of town. The pool area was nice but there was a lot of dirt a debris in the pool and hot tub. Accessibility was good. The room was not a suite as pictured, it had 2 beds but no couch or sitting area so it was very misleading. Employees were nice but willing to do anything about the issues. Wouldn’t pick this hotel again which is unfortunate as it was in a good location, but the fact that it wasn’t clean was a big issue. "

"Great place to stay! Very clean and private. Relaxing and away from the crowds but close ti everything. Sits on the area where all visitors drive to see the sunsets and sunrise which is a few steps from your room. Garden like setting so it all feels very private. Staff is very accommodating. Special thanks to Thomas who gave me special tips to make the time in Sedona imeven more special!"

"It’s showing its age but still a great place "

"Thank you"

"Great property, great location within walking distance of great restaurants and shopping. Staff was friendly and efficient. Parking was amble and easy. Our room (Building S) was outdated, but comfortable. The loveseat was wornout and uncomfortable to watch tv. The side chair was much more comfortable. Room was clean and everything worked as it should, including the large refrigerator which would be super handy for larger groups and/or leftovers. If you like a dark room you might want to pack some blue tape to put over the light which is part of outlet in the bathroom sink area (it is super bright). Handy if you need light during the night, but too much for us - we just covered it. Would stay again due to location, but not if we need a place to meet friends/family in our room."

"We found much of the staff to be somewhat standoffish during our stay. The young man working at the watch bar was really the only employee who consistently engaged with us and made us feel welcomed. On our last day, we had breakfast at Blue Coyote, and although our waitress eventually warmed up to us, it unfortunately happened as we were paying the bill and getting ready to leave. That said, the stay itself was enjoyable, and the views from our room were absolutely wonderful and one of the highlights of the trip. Overall, while the property and scenery were beautiful, the service experience felt inconsistent and could have been more welcoming throughout our visit."

"Disappointing Experience – Not Worth the Cost I wanted to love our stay here, but unfortunately, the Arizona Grand Resort fell incredibly short of expectations. The Food: Mediocre at best. Room service was expensive and they didn’t even get the drinks right, For a resort of this tier, we expected much higher quality, but the dining options were underwhelming and definitely didn't match the price point. The Pools & Grounds: The pools were packed to capacity and noticeably dirty. One of the maintenance people was working on the pool adding chemicals while me and my children were in it. Beyond that, many of the property's amenities felt poorly maintained and dated. The entire property simply isn't what I expected based on how it's advertised. Billing & Cost: To top it off, the final cost breakdown made absolutely no sense. I do appreciate the staffs willingness to try to help and work it out! The one saving grace was the staff—they were very kind and polite throughout our stay. When I brought up the confusing charges, they mentioned they would work on fixing it, which I do appreciate. However, great service can't fully make up for a dirty environment and subpar facilities. Overall, it was a pretty poor experience. Between the maintenance issues and the lack of value, we will not be visiting again."

"not impressed."

"Everything was great, but I feel like they should change their shampoo they have for the customers with something that smells much better"