"Had a wonderful stay in spite of the hotel redevelopment. The complimentary buffet behind reception was a great touch. Our Lakeview balcony room in the old hotel was very large and comfortable, as well as beautifully renovated."
"Washing machine and dryer took forever as the washer wouldn’t spin the clothes out so they were saturated going into the dryer and the Room wasn’t vacuumed. Staff were friendly and helpful, good location."
"We really enjoyed our stay at the Novotel Queenstown Lakeside overall. The room was cared for daily with clean towels(if needed) and bed made. The hotel itself is situated at the edge of the lake by a wonderful botanical garden. The staff was welcoming and helpful. We didn't need to interact with desk help much after check-in. definitely a great recommendation for staying in Queenstown."
"Solo traveler: Ideal location - you're a 3 minute walk from everything downtown. The room is clean and everything on the property is well maintained and new. Would 100% stay here again. The walls aren't the thickest so you can hear noise in the hallway. I was lucky enough to be on an end so it was minimal but I could see that being an issue if you're by the drink machine but even this is a mild inconvenience."