Crossens Hotels, Liverpool

"Excellent property very neat and clean. Very professional staff. "

"Fantastic service; all staff very friendly and helpful. Room was clean and comfortable. Rather hot at times; would be better if window could be opened more and extractor fan would help in bathroom. Breakfast was very good. Free parking is a bonus. "

"This hotel was absolutely beautiful. The staff were charming and helpful, and would go the extra mile for you without hesitation. You were never made to feel anything other than welcome. The room was clean as a whistle and even the inside of the kettle and coffee machine were sparkling. The bedlinen was crisp and white , and the bed was blissfully comfortable. When it came to the food it was all freshly cooked and prepared . Obviously the chefs were highly skilled. I enjoyed the best chargrilled sea bass I had tasted in addition to the most perfectly cooked Eggs Benedict at breakfast. Particularly caring and helpful were Chrissa and Ellie in the restaurant, and Billy and Pete the concierges. Nothing was too much trouble for them. I was very late to breakfast and my friend who is disabled was worried what had happened when she could not get me on the phone. They took the trouble to try the room phone, and when I didn't answer that straight away, despatched Billy and another member of staff to bang on the door in case I was ill, becuse my friend was so worried. They were very solicitous when I arrived in the nick of time to have breakfast, making sure that I was really all right. It was a real credit to them and the hotel. I would be happy to stay there again without a doubt"

" It was nice, pool was great "

"Nice comfortable hotel and very central. Easy walking distance from the train stations, docks and shopping areas. Rooms were clean and well equipped with fridge and proper hairdryer. Shower was hot and powerful. Only negative was the room was quite warm."

"It was quiet, lots of picturesque views of Blackpool Tower and the promenade and also of the Big One at Pleasure Beach in the distance. The location is ideal as it’s not in the middle of everything going on, staff were very polite and whilst there are facilities like the pool and Sauna etc we didn’t make use of during this stay we would definitely be inclined to make use of them on a future visit!"

"Really clean and lovely pool "

"Superb hotel"

"First time staying here , will recommend this hotel best I’ve stayed in Liverpool unfortunately I never found it sooner "