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The Westin Cozumel

4.5 star property
Beachfront resort offers travelers the perfect balance between adventure and relaxation with water activities and leisure options just steps from the ocean

Choose dates to view prices

The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
The current price is NZ$338
includes taxes & fees
5 June - 6 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Cozumel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 5 Jun 2026 start from NZ$338, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Westin Cozumel?

Self-parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, San Miguel Church and Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 545 out of 925 reviews
Rating 8 - Good. 188 out of 925 reviews
Rating 6 - Okay. 103 out of 925 reviews
Rating 4 - Poor. 40 out of 925 reviews
Rating 2 - Terrible. 49 out of 925 reviews

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Food fresh and delicious. Ruth gave the best massage I’ve ever had . Rooms clean and king bed luxurious.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff was very friendly and attentive
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JIN RYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at sunset was wonderful.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
amazing beach, food was great,
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful snorkeling, great service
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Small beach is a must!
Balcony photo
Roof top bar and pool
Sunset from roof top bar and pool.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always very helpful and polite. Clean, safe, and fun!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The people there are great, very good service
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Tifany

Liked: Cleanliness, property conditions & facilities
Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing. The color of Caribbean Sea is dreamly blue. Room is clean & spacious。love the view of balcony. The view of water front restaurant is amazing. You can enjoy your meal while watching ppl snorkeling right in the water. Would love to stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angelica Stach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and the hotel was clean and well maintained
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for swimming and close to Buccanos. Across the street is a great Key Lime Pie shop but get there at 5:30. The lobster restaurants are great also. Hotel amenities are fantastic. Rooms all have a great view with a nice patio. All of the staff was incredibly friendly and the restaurants are great. Breakfast out on the water with buffet or made to order. Buffet is a little expensive at $30 per person. We did not do the all inclusive so we saved money and ate at restaurants around town. The only downfall to this property is the distance from the dives. In a slow boat it could take 45-1 hr. We also had a wonky shower that while it worked was difficult to get pressure through a large head. This is a wonderful place to stay and the beach is perfect!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Good value for the money. Good breakfast but overall I recommend going to the restaurants in town over the hotel food. Bring your own snorkel gear to snorkel all day off the hotel beach and pier (hotel only provides gear for an hour for free).
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Haiyan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room! Beautiful ocean view! However, restaurant is slow in service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly and helpful. Alex at the pool side bar and grill always was looking out for our needs. The front desk manager and staff also were very helpful when we needed to change rooms after the first night. We really appreciated them helping us out
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ethan Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, amazing AC, good choice of food and drinks.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, food was great, rooms were very comfortable.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jorge Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice environment, nice bed and comfortable. Close to everything
Stayed 4 nights in Sep 2025