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"All staff were extremely pleasant and helpful. The whole hotel looked clean and fresh. The bed and bathroom linen was in very good condition. Breakfast was of a very high standard. All-in-all an excellent experience."

"We had an upgrade on arrival, the staff were very friendly, rooms very clean, we only had a meal once at the restaurant but that was delicious, just a 10 min walk to the centre."

"The hotel is set on stunning grounds, it was so nice to drive in and observe the wildlife. The staff were absolutely wonderful, warm; welcoming and informative. We were welcomed by Oben and Kyle who were a great front of house team. The hotel was our base for the night when we were watching a show at the BP Pulse. The hotel is really well located to the NEC, with easy links to other lovely local amenities. We would definitely stay again and recommend to others. "

"Yes very please"

"My friend and I stayed overnight at Nailcote Hall Hotel as we were attending our Christmas party there, and overall we had a very pleasant experience. Check-in was quick and easy, with a very friendly and welcoming lady on the reception desk. Our room was spacious, clean, and well presented, with a good-sized modern bathroom. Tea and coffee facilities were provided with a nice selection, along with two cans of water, which was a thoughtful touch. The room was well equipped, with two hairdryers, an iron, and a trouser press. The bed was very comfortable, the pillows were good, and we both had a great night’s sleep. Breakfast the next morning was also very enjoyable, offering plenty of choice for both continental and full English options. Tea or coffee was brought to our table, which was a nice service touch. We managed to get a great Black Friday deal and paid just under £45 each, which we felt was excellent value for money. However, I don’t think we would have stayed at the normal full-price rate. Overall, a comfortable and enjoyable stay, especially at a discounted price."

"Absolutely spotless. Roomy, nice staff, easy free parking. "

"Awesome facilities. Nice room.. Great staff... "

"Leisure friendly"

"Great venue. Wish I had more time. "