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"At the time of this review, the hotel is undergoing significant modernisation, and while the available rooms are awaiting work, it's great to see the investment being put in. The work importantly also doesn't disturb guests, which is reassuring. All the staff we spoke to were very kind and helpful, and the rooms, sheets and towels all nice and clean. The shower in our old room was very fiddly to use and impossible to get the right temperature, and the room was very warm, but this will likely be addressed with renovations."

"ONly stayed for 1 night. Went through hotels app but it did not transfer my contact details correctly with the result hotel staff could not contact me. Staff were fantastic and even though I arrived at 1030 and they had been working since 7am they were still smiling, warm and welcoming despite the long day. Room was warm clean and very comfortable. BReakfast was great. Will stay again"

"Lovely place to stay clean friendly and good location "

"Good breakfast and friendly staff"

"The room we stayed in needs a bit of tlc (mainly in the bathroom), however in terms of the size of the room generally it was decent enough and clean (don't think we could have done more than one night) The restaurant has a good variety of food and drinks (dinner / lunch) and the app is useful for ordering. Breakfast was ok at best. Seem to have few staff working and the cooked breakfast was a bit hit and miss. They could probably do with refreshing the continental breakfast bar menu as there was little on it and was fairly basic. "

"Very convenient to have a parking space in Lyme. Excellent breakfast."

"Room was very clean, staff lovely but pretty noisy. Rooms aren’t soundproofed at all (you can hear people going to the toilet as well as doors in the corridor) and the gap under the door lets light in. Very cheap and cheerful for an overnight stay. Wasn’t my worst night sleep ever but have slept better. "

"Really enjoyed our stay here. Staff so friendly and loved the way the building has been kept sympathetic to its past. Coffee shop is great, as is the breakfast."

"Lovely room. Great evening meal & breakfast Easy free parking...We enjoyed our stay. Hotel is in a great central position to the town.... Many thanks again..."