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Reviews of Roma on Riccarton Motel

4.5 out of 5
Roma on Riccarton Motel
38 Riccarton Road, Christchurch

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 182 reviews" "
Rating 8 - Good. 46 out of 182 reviews" "
Rating 6 - Okay. 5 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 1 out of 182 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean with good heating and a comfortable bed Wet shower a bit messy and not a particularly scenic area but good for our needs
Stayed 3 nights in May 2024
Response from Karen on 23 May 2024
Hi Helen. Thanks for the review. We look forward to seeing you again when you are next in chch. RegardsKaren and Alan

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay good location
Stayed 2 nights in Apr 2024
Response from KAREN on 15 Apr 2024
Hi Richards. Thank you for the great review. See you next time you are travelling back in chchRegardsKaren and Alan

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy.All the facilities good selection of TV channels,Netflix.Cooled water & milk in fridge on arrival.Nice host with good sense of humour.3 proper beds unlike many that have a temporary bed.
Stayed 4 nights in Mar 2024
Response from KAREN on 1 Apr 2024
HI Paul. Thank you for the great review and kind words.We hope the rest of your trip around NZ has gone well and safe travels back home. We welcome you back anytime you are in chch.RegardsKaren and Alan

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Laundry facility useful.
Stayed 2 nights in Mar 2024
Response from KAREN on 31 Mar 2024
Hi Elizabeth. Thank you for the lovely review. We look forward to welcoming you back anytime you are in ChchRegardsKaren and Alan

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice room nice people
Stayed 3 nights in Mar 2024
Response from KAREN on 31 Mar 2024
Hi Will.Thank you for the great review. We look forward to welcoming you back anytime you are in Chch.Kind RegardsKaren and Alan

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with really friendly staff. Would highly recommend and will be our first choice when looking for a short break in Christchurch.
Stayed 2 nights in Feb 2024
Response from KAREN on 8 Mar 2024
Hi Paul. Thank you for the great review. We would love to have you stay again next time you are in chch.RegardsKaren and Alan

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from karen on 26 Feb 2024
Hi Chris. Thanks for the great review. We look forward to welcoming you back anytime.Kind RegardsKaren and Alan

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KAREN on 15 Feb 2024
thank you Carmen for your great review.We look forward to welcoming you back anytime you are back in Christchurch.RegardsKaren and Alan

10/10 Excellent

Chitra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms with facilities even to do a simple meal in the microwave. Shower is super. Very pleasant property run with lots of care and interest given by kind lady and gent. Wi-Fi very good fast and uninterrupted. Lots of eating places near by in walking distance. Ideal for people like us who get long flights from abroad to Christchurch to relax before tour around the country. Highly recommend.
Stayed 1 night in Feb 2024
Response from KAREN on 15 Feb 2024
Thank you Chitra for your lovely words. We do like to see these and know our guests are happy with everything.Look forward to having you stay again next time you are in Christchurch.RegardsKaren and Alan

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, carefully run to keep everything top notch. If you like things just so, you would be pleased to choose Roma.
Stayed 7 nights in Jan 2024
Response from KAREN on 15 Feb 2024
Thank you Pamela for your great review.We look forward to welcoming you back anytime you are in Christchurch.RegardsKaren and Alan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in Christchurch
Highly recommended. Pleasant space and nice location, walkable to the city centre but preferable to have a car
Stayed 1 night in Jan 2024
Response from KAREN on 15 Feb 2024
Thank you for the lovely review.We look forward to having you stay again anytime you are in Christchurch.RegardsKaren and Alan

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star room and facilities. Loved the attention to details in decor. Good laundry facility. Staff were lovely.
Stayed 1 night in Jan 2024
Response from KAREN on 15 Feb 2024
Thank you so much Elizabeth for the lovely comments and review.We look forward to welcoming you back again when you are in Christchurch.RegardsKaren and Alan

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay before getting on the Tranzalpine train. Spaceous room with all we needed.
Stayed 1 night in Dec 2023
Response from KAREN on 15 Feb 2024
Thank you Ryan for the great review. Hope your train trip was great. Look forward to seeing you next time you are back in Christchurch.RegardsKaren and Alan

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma on Riccarton - Great Stay!
Karen and Alan are fantastic folks! The motel was top notch - super clean, great location, and yeah - the proprietors are just great people. Super friendly and accommodating.
Stayed 3 nights in Dec 2023
Response from karen on 4 Jan 2024
Thanks Kevin for the great review. We hope to see you again next time you are in ChristchurchRegardsKaren and Alan

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation and friendly staff
Stayed 1 night in Nov 2023
Response from karen on 10 Nov 2023
Thanks Bruce for your great review, we look forward to welcoming you back anytime.RegardsKaren

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe peaceful and great owners and staff we had a very pleasant stay and easy walk into town.
Stayed 4 nights in Oct 2023
Response from karen on 9 Oct 2023
Hi Michael. It was great to meet you and thank you for the great review. Pleased to hear you were happy with the service etc you received during your stay with us. We look forward to seeing you again next time you are in Chch, enjoy the rest of your travels around our lovely country. Kind RegardsKaren and Alan

10/10 Excellent

Netarla

Liked: Cleanliness, staff & service, property conditions & facilities
Great size suits with great spa baths 🙂 very friendly staff
Stayed 1 night in Aug 2023
Response from karen on 12 Aug 2023
Thank you Netarla for your kind words. Pleased you were happy with the room and the amenities in the room.We look foward to having you back againKind RegardsKaren

10/10 Excellent

Justine

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay!
Great as always!
Stayed 2 nights in Jul 2023
Response from karen on 27 Jul 2023
Hi Justine. Thank you for your great review. We are happy we can provide nice comfortable clean rooms for our guests. Great to see you again and hope you had a safe trip home. See you next time you are in Christchurch.Kind RegardsKaren and Alan

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was made very welcomed enjoyed our stay
Stayed 1 night in Jul 2023
Response from karen on 27 Jul 2023
Thank you Vicki for your lovely review. We are pleased you were comfortable and enjoyed your stay here at Roma, we look forward to welcoming you back again anytime you are in ChristchurchKind RegardsKaren and Alan

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room very clean, bed comfortable, nice and warm to come back to on a cold day!! Not far from the airport which is a bonus.
Stayed 1 night in May 2023
Response from karen on 25 May 2023
Hi Sharon. Thank you for the great review. Am pleased the room was warm enough for you when you arrived.Look forward to welcoming you back next time you are in Christchurch.Kind RegardsKaren and Alan

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great place not to far from city centre Super friendly and helpful owners Rooms and grounds immaculate with everything you need in the room
Stayed 3 nights in Apr 2023
Response from karen on 20 Apr 2023
Thank you for your great comments and scoreLook forward to welcoming you back anytimeRegardsKaren

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, perfect location near park, lots of excellenr nearby restaurants.
Stayed 2 nights in Mar 2023
Response from karen on 30 Mar 2023
Thank you Richard for your great review and score on our motel. Look forward to welcoming you anytime.Kind RegardsKaren

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good operators
Stayed 2 nights in Mar 2023
Response from karen on 26 Mar 2023
Thank you for the review

10/10 Excellent

Mark and Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Rooms have everything you need
Stayed 1 night in Mar 2023
Response from karen on 22 Mar 2023
Thanks Mark and Gina. So pleased to ready everything was great.See you next time you are in ChChRegardsKaren and Aland

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at Roma was spacious and tidy with everything we needed for a short two night stay. Karen was lovely to talk to and very responsive at all times, and was happy to accommodate our late arrival. Thanks heaps!
Stayed 2 nights in Mar 2023
Response from karen on 22 Mar 2023
Hi Anna. Thank you for the fantastic review and score. We are only to happy to help out where possible.Look forward to seeing you again when you are in Christchurch

10/10 Excellent

Mark and Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming Comfortable and well situated
Stayed 2 nights in Mar 2023
Response from karen on 19 Mar 2023
Hi Mark and GinaThank you for your fantastic score and review on our motel.We look forward to welcoming you back anytime.Kind RegardsKaren and Alan

10/10 Excellent

Michele, Overland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the main road. Rooms are perfectly situated so they are quiet. It's in a great location as it's walkable to local dining options and the city center. Beds are really nice and the showers are great! Fabulous hosts who helped us with dining options.
Stayed 2 nights in Feb 2023
Response from karen on 3 Mar 2023
Hi Michele. Thank you for the great review and score. We are thrilled you enjoyed your stay in Chch and hope to see you again.Enjoy the rest of your holiday in NZ. Kind RegardsKaren and Alan

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good operators, unfortunately there were some road works that kept me awake during night.
Stayed 2 nights in Feb 2023
Response from karen on 25 Feb 2023
Hi Jack, thank you for the fantastic score on your stay with us.Yes unfortunately we are not able to control when council decide to do road works at night, and we were not advised of this happening so could not pre warn our guests. Sorry about that.Look forward to seeing you next time you stay with us and hopefully all the road works will be finished around us by then.RegardsKaren

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from karen on 19 Feb 2023
Thank you Justine for your score on our motel.We welcome any reviews so we can see what needs improving. I hope you made it back home safe and we look forward to welcoming you back anytime you are in CHCH.

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Just a great property and I love the wee private courtyards
Stayed 1 night in Feb 2023
Response from karen on 13 Feb 2023
Hi Theresa. Thank you for your lovely comment on our motel. Also the wonderful score you have given us. We are pleased you were comfortable and enjoyed your stay here with us at Roma. Look forward to welcoming you back anytime.Kindest RegardsKaren and Alan

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location handy to city centre and Riccarton shopping
Stayed 2 nights in Feb 2023
Response from karen on 10 Feb 2023
Hi Lynette. Thank you for your great review and marking. This is fantastic, and we look forward to welcoming you back when ever you are in Christchurch.Kindest RegardsKaren and Alan

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedway
this was a lovely motel very clean hosts lovely, would stay again good parking
Stayed 2 nights in Feb 2023
Response from karen on 10 Feb 2023
Hi AnthonyThank you for choosing Roma to stay during your stay in Christchurch. Thank you for the fantastic review also. This is great.Look forward to welcoming you back next time you are in Christchurch.Kindest RegardsKaren and Alan

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly owners, great location near everything but still quiet at night.
Response from karen on 6 Jan 2023
Thank you Andrew for your fantastic review.We hope you call again.Kind RegardsKaren and Alan

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good hosts
Stayed 3 nights in Nov 2022
Response from karen on 21 Nov 2022
Hi Jack, thank you for your kind words and we look forward to welcoming you again.RegardsKaren and Alan

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, clean & comfortable with lovely helpful hosts. A pleasure to stay at Roma.
Stayed 2 nights in Oct 2022
Response from Mark on 27 Oct 2022
Hi LynetteThanks for staying and writing your lovely review on our complex. Really apricated and hope to see you again.Regards Mark

10/10 Excellent

Jonah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central area.
Stayed 1 night in Oct 2022
Response from Mark on 15 Oct 2022
Hi JonahThanks for staying, hope to see you again some time.Appreciate the review and 5 stars.Regards Mark

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy well run motel.
Stayed 1 night in Oct 2022
Response from Mark on 8 Oct 2022
Thanks RichardPleased you found our complex clean and tidy, we do try very hard to make sure its top notch.See you again.Regards Mark

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and tidy rooms. Extremely pleased with our choice to stay at Roma on Riccarton
Stayed 1 night in Aug 2022
Response from Mark on 21 Aug 2022
Hi RussellThanks so much for your lovely review, really pleased you liked the complex and staff.You and your family where a pleasure to have and welcome back anytime.Regards Mark

10/10 Excellent

Roger

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location proved very handy to city and many restaurants
Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything and the rooms were a pleasure to stay in, Staff were also very friendly and helpful! Will be staying there again!
Stayed 3 nights in Jul 2021
Response from Mark on 13 Jul 2021
Thanks so much for the great review. look forward to seeing you again. Regards Mark

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet
Stayed 1 night in Jun 2021
Response from Mark on 26 Jun 2021
Thank you, nice and to the point. Hope to see you again some time Regards Mark

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy, welcoming owners and close to amenities
Stayed 2 nights in Apr 2021
Response from Mark on 2 May 2021
5 out of 5, thank you very much. we work very hard to make our complex as best it can be so to get scores like this its very rewarding. thank you Mark

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hosts and staff. Very friendly and helpful
Stayed 2 nights in Apr 2021
Response from Mark on 28 Apr 2021
Thank you for your kind review, always nice to hear from guests who appreciate our teams efforts. Hope to see you back sometime. Regards Mark

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the terrace and the quiet ness and privacy The motel was so handy to everything.
Stayed 3 nights in Jan 2021
Response from Mark on 1 Feb 2021
Hi Guys Thanks for the 5 out of 5 really appreciated, so pleased you found our complex perfect for your stay. Hope to see you again sometime, you are welcome anytime. Regards Mark

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Friendly service and helpfull
Stayed 1 night in Oct 2020
Response from Mark on 1 Nov 2020
Thanks for staying, hope to see you again sometime. Regards Mark

10/10 Excellent

Deb, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome property with squeaky cleanliness and super friendly staff. The property is very pretty and well located for heaps of eats and very close to Hagley Park. Highly recommended. We’ll be back.
Stayed 4 nights in Oct 2020
Response from Mark on 27 Oct 2020
Hi Deb Thanks so much for taking the time to write this lovely review on our complex, it really brightens our day to see such comments and to hear you where more than happy with us. You are welcome back anytime. Regards Mark

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Mark on 8 Sept 2020
Thanks for the 5 out of 5 great to see you enjoyed our complex. Regards Mark

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Mark on 8 Sept 2020
thank you, very much appreciated Regards Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Mark on 1 Aug 2020
Thanks so much for the 5 out of 5, we really appreciate it. Hope to see you again some time Regards Mark