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Crowne Plaza Christchurch, an IHG Hotel

Photo gallery for Crowne Plaza Christchurch, an IHG Hotel

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Christchurch, an IHG Hotel

Crowne Plaza Christchurch, an IHG Hotel

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
764 Colombo Street, Christchurch, 8011

Explore the area

  • Popular LocationPapanui Road15 min walk
  • Popular LocationChristchurch Public Hospital19 min walk
  • Popular LocationHagley Park19 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)14 min drive

Choose dates to view prices

About this area

Christchurch

Located in Christchurch, Crowne Plaza Christchurch, an IHG Hotel is in the city centre. The area's natural beauty can be seen at Hagley Park and New Brighton Beach, while Theatre Royal and Canterbury Museum are cultural highlights. Don't miss out on a visit to Christchurch Gondola.

What's nearby

  • Theatre Royal - 2 min walk
  • New Regent Street - 3 min walk
  • Papanui Road - 15 min walk
  • Christchurch Public Hospital - 19 min walk
  • Hagley Park - 19 min walk

Restaurants

  • Market Place Restaurant — 1 min walk
  • Cafe 1851 — 1 min walk
  • Casa Publica - 2 min walk
  • The Nook - 3 min walk
  • The Caffeine Laboratory - 3 min walk

Getting around

  • Christchurch Railway Station - 8 min drive
  • Christchurch International Airport (CHC) - 14 min drive

About this property

Crowne Plaza Christchurch, an IHG Hotel

Luxury Christchurch hotel in Christchurch City Centre, walk to Christchurch Casino
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 204 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Other amenities available to guests include free WiFi, 24-hour room service and flat-screen TVs.
Crowne Plaza Christchurch, an IHG Hotel offers 204 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 33 for adults and NZD 15 for children
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Business services

  • Business centre
  • Computer station
  • Conference space (3122 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Fireplace in reception
  • Renovated entire property – July 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 15 for children (approximately)
  • Self-parking fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel
Crowne Plaza Christchurch, an IHG Hotel Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel Christchurch

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 420 out of 588 reviews
5 - Excellent 71%
Rating 4 - Good. 138 out of 588 reviews
4 - Good 23%
Rating 3 - Okay. 15 out of 588 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 588 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 588 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The upgrade we had on the room as there was a slight problem with the toilet in the first room the resturant was good and the lounge near the reciiption. Staff with good knowledge very helpful.
Stayed 5 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, dirty room and bathroom. Didn’t meet standards expected. After first day the issues raised stilll hadn’t been addressed . We found there was a lot of areas within the hotel that needed attention - the lobby dirty and dusty, elevators dusty. A lot of staff didn’t seem to be able to keep up with customer demand on two occasions when we visited the restaurant for breakfast service, also I found dirty crockery, low and no food available, and dirty beverage area. I wouldn’t want to stay there again under the cleanliness issue that we accounted.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as always, friendly staff, quick check in & so easy. Staff very helpful
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Aug 2020