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Novotel Christchurch Cathedral Square

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Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished

Overview of Novotel Christchurch Cathedral Square

UNESCO Sustainable Travel Pledge

Novotel Christchurch Cathedral Square

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
50 Cathedral Square, Christchurch, 8011

Explore the area

  • Popular LocationPapanui Road17 min walk
  • Popular LocationHagley Park18 min walk
  • Popular LocationChristchurch Public Hospital18 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)14 min drive

Choose dates to view prices

About this area

Christchurch

Located in Christchurch, Novotel Christchurch Cathedral Square is in the city centre. The area's natural beauty can be seen at New Brighton Beach and Sumner Beach, while Theatre Royal and Canterbury Museum are cultural highlights. Margaret Mahy Playground and Christchurch Adventure Park are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and snowmobiling. Guests appreciate the hotel's central location.

What's nearby

  • Theatre Royal - 3 min walk
  • New Regent Street - 3 min walk
  • Papanui Road - 17 min walk
  • Hagley Park - 18 min walk
  • Christchurch Public Hospital - 18 min walk

Restaurants

  • The Square Restaurant — 1 min walk
  • The Square Bar — 1 min walk
  • Sakimoto - 2 min walk
  • Francesca's Italian Kitchen - 3 min walk
  • The Caffeine Laboratory - 3 min walk

Getting around

  • Christchurch Railway Station - 7 min drive
  • Christchurch International Airport (CHC) - 14 min drive

About this property

Novotel Christchurch Cathedral Square

Luxury Christchurch hotel in Christchurch City Centre, walk to Christchurch Casino
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. All 154 soundproofed rooms feature WiFi and pillowtop beds. Comforts include pillow menus and down comforters, and guests will also find conveniences such as fridges and coffee makers.
Novotel Christchurch Cathedral Square offers 154 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Christchurch hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 25+ Mbps
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Valet parking on site (NZD 35 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 32 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3767 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 80
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 30 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 355 out of 734 reviews
5 - Excellent 48%
Rating 4 - Good. 284 out of 734 reviews
4 - Good 39%
Rating 3 - Okay. 67 out of 734 reviews
3 - Okay 9%
Rating 2 - Poor. 22 out of 734 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 734 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice room and good service
We stayed here for three nights, and stayed here last year for a night too. Very convenient location and the breakfast and room was very good.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was relatively dated, things in odd places, no tv remote and took 3 hours to resolve. Bathroom cavity door had no stop and was very difficult to open. Staff in dining area and bar were great, breakfast and restaurant food very good.
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 3 nights in Jul 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no hot water for an extended period which was very frustrating. And our room was booked for four people but only had two coffee cups , two teaspoons etc. We rang to request the extra two but the staff never delivered them.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021