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Heritage Christchurch

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Indoor pool
Indoor spa tub
Living room | TV, DVD player, iPod docking station
Private kitchen | Full-sized fridge, microwave, oven, hob

Overview of Heritage Christchurch

VIP Access

Heritage Christchurch

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Gym
  • Business services
  • Parking available
Map
28 - 30 Cathedral Square, Christchurch, 8011

Explore the area

  • Popular LocationChristchurch Casino9 min walk
  • Popular LocationHagley Park11 min walk
  • Popular LocationChristchurch Public Hospital17 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)20 min drive

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About this area

Christchurch

Located in Christchurch, Heritage Christchurch is in the city centre. Margaret Mahy Playground and The Arts Centre are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jellie Park Recreation and Sport Centre and Christchurch Adventure Park. Willowbank Wildlife Reserve and Spencer Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Christchurch travel guideOpens in a new window
Map

What's nearby

  • New Regent Street - 2 min walk
  • Margaret Mahy Playground - 7 min walk
  • Christchurch Casino - 9 min walk
  • Hagley Park - 11 min walk
  • Christchurch Public Hospital - 17 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • Foundation Cafe - 2 min walk
  • The Caffeine Laboratory - 3 min walk
  • Francesca's Italian Kitchen - 3 min walk
  • Shop Eight - 3 min walk
  • Hachi Hachi - 3 min walk

About this property

Heritage Christchurch

4.5-star luxury hotel in the heart of Christchurch City Centre
Take advantage of dry cleaning/laundry services, a fitness centre and a business centre at Heritage Christchurch. For some rest and relaxation, visit the sauna or the hot tub. In addition to babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Valet parking (surcharge), smoke-free property and luggage storage
  • A 24-hour front desk, concierge services and multilingual staff
  • Free newspapers, a lift and a front desk safe
  • Guest reviews give top marks for the walkable location
Room features
All 28 rooms offer comforts, such as premium bedding and pillow menu, in addition to thoughtful touches, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Shower/bath combinations, free toiletries and hairdryers
  • TVs with satellite channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

Languages

Chinese (Mandarin), English, Hindi, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (NZD 20 per night)

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer and dryer

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Guest rating 4.5+
Guest rating 4.5+
4 star
4 star
Family-friendly
Family-friendly
Hotel
Hotel
Pool
Pool

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: NZD 20 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guestrooms are only accessible via stairs. Elevators are not available. Guests who may encounter issues with stairs should contact this property in advance.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Christchurch Heritage
Heritage Christchurch
Heritage Hotel Christchurch
Christchurch Heritage Hotel
Heritage Christchurch Hotel Christchurch
Heritage Christchurch Hotel
Heritage Christchurch Hotel
Heritage Christchurch Christchurch
Heritage Christchurch Hotel Christchurch

Frequently asked questions

Does Heritage Christchurch have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from NZ$275.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Christchurch pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Christchurch?

Valet parking is available for NZD 20 per night.

What time is check-in at Heritage Christchurch?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Heritage Christchurch?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Heritage Christchurch located?

Located in Christchurch City Centre, this luxury hotel is steps away from Cathedral Square, Chalice and Isaac Theatre Royal. New Regent Street and Te Pae Christchurch Convention and Exhibition Centre are also within 5 minutes.

Can I cancel my reservation for free at Heritage Christchurch and receive a full refund?

Yes, Heritage Christchurch offers free cancellation on select room rates, because flexibility matters! Please refer to Heritage Christchurch cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 688 out of 1000 reviews
5 - Excellent 69%
Rating 4 - Good. 240 out of 1000 reviews
4 - Good 24%
Rating 3 - Okay. 45 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1000 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jade at front desk was so helpful and responsive. Thank you so much for a great stay and I will certainly return to Heritage everytime I'm in Christchurch!
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
staff were very bad
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is fantastic - right in the middle of town. Really big rooms with lots of space to spread out and do work. Fully setup kitchen. Staff were great. It was really quiet due to Covid, so the staff were able to cover lots of jobs. The rooms are getting a little dated - in need of some TLC, but when we go to Christchurch next we will still stay here.
Stayed 5 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun stay-cation for my son's birthday and we really enjoyed our stay.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm buildings and lovely and relaxed feeling
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful As Always
Beautiful hotel - fantastic stay
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay, just perfect
Stayed 1 night in Feb 2022

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely looking property and very nice rooms, but the roof leaked like a sieve in the rain. This really was shocking. You would expect the building to be watertight as a basic building requirement. They really need to get this fixed urgently.
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well appointed and spacious room. Very comfortable beds
Stayed 2 nights in Feb 2022