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We have stayed many times and the staff are always amazing! Restaurant is cozy with a good menu, and the buffet breakfast has everything a person could want. My children always have a swim in the pool, and it seemed more heated than usual this visit, which was a pleasant surprise on a chilly evening!
Jennifer
Stayed 1 night in Apr 2024
Response from TM on 17 Apr 2024
Hi JenniferThank you for your review.We are glad you enjoyed your stay with us and your kids enjoyed the pool even in this cold weather! We hope to see you again sometime in the future
8/10 Good
Danny
4 Mar 2024
Danny
Stayed 1 night in Mar 2024
Response from TM on 25 Mar 2024
Hi DannyThank you for your review.We hope to see you again in the future.
Very spacious clean and great room with awesome friendly staff absolutely loved my stay and will definitely be staying there again thanks so much to the staff for being amazing
Tracy
Stayed 1 night in Feb 2024
Response from TM on 19 Feb 2024
Hi TracyThank you for your review.We are so glad you enjoyed your stay and we hope to see you again.
A great place to stay me and my wife stayed here as our son is starting uni staff very helpful restaurant was great room was very nice clean and smelled lovely. And very well priced for your hard earned money . will recommend and stay here again in a heart beat and they have a spa which works as well. a great spot thank you all so much .
Phillip
Stayed 2 nights in Feb 2024
Response from TM on 19 Feb 2024
Hi PhillipThank you so much for such a great review, it is always nice to read such positive comments.We look forward to seeing you again in the future.
Hi DavidThank you for your review. We hope to see you again sometime in the future.
6/10 Okay
wendy m
Travelled with group
8 Feb 2024
Liked: Cleanliness, staff & service
NZ holiday with friends
Pavilions is on a busy street but our rooms were quiet. Convenient walking distance to pubs/restaurants. Great dinner at Jimmy’s. Fascinating venue; great food & drink.
Our room had a table & ashtray outside the bedroom window so we had to contend with smokers outside our room- had to shut all the windows. Hooks on back of bathroom door to hang towels needed. Frosted glass or louvres in bathroom needed due to proximity to main road. Prompt attention from room service was appreciated re: fresh towels etc. One of our two couches/ sofa beds was broken when we arrived.
Amiable and courteous staff.
wendy m
Stayed 2 nights in Feb 2024
Response from TM on 9 Feb 2024
Thank you for your review. Your comments have been passed on along with the couch issueWe are glad you enjoyed your stay and we hope to see you again sometime in the future.
Parking would be the only (minor!) issue. It appeared to be quite busy, so parking outside the room wasn't always available. Having mentioned that, parking was available at various locations in and around the hotel so never had to walk more than 30 seconds to the room.
Carl
Stayed 2 nights in Feb 2024
Response from TM on 9 Feb 2024
Thank you for your review. We are glad you enjoyed your stay and we hope to see you again sometime in the future.
I live on the West Coast and always stay at Pavillions when we go over the hill to Christchurch. It is consistently good, lots of rooms and ample parking. The parking is secure, with gates on the back of the property which are securely locked at night. Very handy to everything in Christchurch, great restaurant, just an overall good hotel.
Carol
Stayed 1 night in Jan 2024
Response from TM on 9 Feb 2024
Hi CarolThank you for your review. We are glad you enjoyed your stay and we hope to see you again sometime in the future.
The hotel room we had was clean and very spacious. We overall liked the hotel, except guests can smoke outside of their room in the property. We had a few men who smoked cigarettes all the time below our room. So that was not pleasant at all. I told the hotel staff. They said they did not reinforce no smoking in the property so guests were allowed to smoke in the balcony. Another issue is parking. Although they provide onsite free parking. So people have huge pickup trucks that made impossible to park. That needs more regulation as well.
The hotel is about 30 minutes on food to the town center.
Zhaoli
Stayed 2 nights in Dec 2023
Response from TM on 9 Feb 2024
Hi ZhaoliThank you for your review. We are one of the very few who do not charge for parking, that being said yes it does get quite busy in the car park but we are always willing to come help our guests find a park if they are struggling.
Check-in was a breeze and front desk team was really friendly.
Convenient location for a work trip, walkable to nearby supermarket (about 800 m away) and fast food just around the corner when the restaurant is closed for the night.
Raphael
Stayed 2 nights in Dec 2023
Response from TM on 16 Jan 2024
Hi RaphaelThank you for your review.We are glad you enjoyed your stay and we hope to see you again sometime in the future.
Very noisy, and property was patchy. Ie blocked up door to next room that let through a lot of noise keeping us up. Pipes rattled when neighbours used water. Cheap junky faucets and fittings in shower. Cars parked everywhere. Spa was good
Chris
Stayed 1 night in Dec 2023
Response from TM on 27 Dec 2023
Thank you for your reviewApologies but there were renovations going on at the time, yes that would be correct as we have parking all over site.We hope to see you again in the future.
10/10 Excellent
Patricia
10 Dec 2023
Patricia
Stayed 1 night in Dec 2023
Response from TM on 27 Dec 2023
Thank you for your reviewWe hope to see you again in the future.