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Reviews of Hotel Carlton Mill

3.5 out of 5
Hotel Carlton Mill
17 Bealey Avenue, Christchurch

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 479 reviews" "
Rating 8 - Good. 227 out of 479 reviews" "
Rating 6 - Okay. 84 out of 479 reviews" "
Rating 4 - Poor. 20 out of 479 reviews" "
Rating 2 - Terrible. 6 out of 479 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Nicola, Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, wonderful location close to beautiful Hagley Park, shops and restaurants.
Stayed 1 night in Feb 2024

6/10 Okay

Jodi, Janesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right at a busy intersection meaning that people are revving their engines and squealing at all times. There’s signs on the street that says “no cruising” but clearly it’s not enforced. We could not even begin to fall asleep until well based 1 AM.
Stayed 1 night in Mar 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Katie

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower was no good and was noisy but I guess that's the trade off for inner city.
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. They allowed us to checkin early and even carried our bags to our 2nd floor room. We didn’t realize we were getting a kitchen as part of our room—nice. Good location—walkable to restaurants and bars. An USB charging station in the room would have been nice.
Stayed 2 nights in Nov 2023

6/10 Okay

Rod

Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Bathroom was very average
Stayed 1 night in Oct 2023

6/10 Okay

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city bus transport
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, spacious room & bathroom, staff were really friendly & helpful. Easy access to hotel off busy intersection, and very quiet room. Would definitely stay here again & highly recommend
Stayed 2 nights in Sep 2023

10/10 Excellent

Dianne

Stayed 2 nights in Sep 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Fran

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a good bed, excellent bathroom. Adequate kitchen. Staff were friendly. Location was ideal and price was reasonable. I missed having a wider range of tv options but otherwise it met or exceeded my expectations
Stayed 2 nights in Jul 2023

6/10 Okay

Monica

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean tidy rooms. Good ground floor access if available, do ask before arrival. 100% would stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

SALLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The lady in reception went out of her way to be helpful and pleasant.
Stayed 1 night in May 2023

6/10 Okay

Troydon

Liked: Cleanliness, staff & service
Very noisey. Upstairs room has restaurant fan. Downstairs room noisey with rubbish trucks. Perhaps I am not used to city noise. No radio in the rooms. Wasn’t a coffee plunger in room 4. So I bought one. Green tea would be good
Stayed 7 nights in Apr 2023

8/10 Good

Corrie

Liked: Staff & service
Bathroom a bit dated
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Annett

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very welcoming. The room was clean, the bathroom renovated and very tidy with everything we needed. The bed was comfy. We stayed one night arrived late and left early. For this trip it was a really good accommodation.
Stayed 1 night in Mar 2023

10/10 Excellent

Roy

Stayed 1 night in Feb 2023

8/10 Good

CATHERINE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s ok only for expending short stays. It’s not that spacious, one only bathroom, not very confortable
Stayed 2 nights in Jan 2023

10/10 Excellent

Cheryl-Ann C

Stayed 2 nights in Dec 2022

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms. Excellent service. Easy to get around. The only problem we had was that it was very warm, but keeping the windows open was a little noisy.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Good value well positioned if rather dated
Good position and quiet. Comfortable bed. Bath and shower ok. Harder to find than some properties. Generally rather dated and tired. But good value for money. Located behind excellent restaurant.
Stayed 1 night in Nov 2022

8/10 Good

Eamon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good Communication and after hours check in. Rooms comfortable and clean.
Stayed 2 nights in Nov 2022

6/10 Okay

Raymond de

Travelled with family
Liked: Cleanliness, staff & service
Over priced for the condition of the rooms, very dated and over due for a revamp.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nikki was great showing us our room and explaining everything. Very welcoming.
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle A.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean, convenient, everything you need.
Stayed 4 nights in Sep 2022

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great sleep! Will stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinarily comfortable room with outstandingly friendly service. Highly recommended.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, welcoming
Stayed 1 night in Jun 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient
Stayed 1 night in May 2022

8/10 Good

Vivienne

Travelled with partner
Liked: Cleanliness
Felt a bit tired but was clean and tidy and relatively comfortable. Didn't have any issues with road noise.
Stayed 1 night in May 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service as usual
Stayed 1 night in Apr 2022

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Michael

Ok for overnight stay.
Stayed 1 night in Feb 2022
Response from Nikki on 8 Feb 2022
Hi Michael, Thank you so much for taking the time to rate your stay with us. We really appreciate all guest feedback and we hope to see you back again another time. Kind regards Hotel Carlton Mill team

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room, comfy bed.
Stayed 1 night in Jan 2022
Response from Nikki on 7 Jan 2022
Hi Kerry, Thank you so much for taking the time to review your stay with us. We're really happy to hear such positive feedback about how comfortable and spacious you found our rooms to be. We look forward to welcoming you back again next time. Kind regards, The Hotel Carlton Mill team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location near city
Stayed 1 night in Nov 2021

10/10 Excellent

Sara

great again thanks
Stayed 2 nights in Nov 2021

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and well maintained property. Excellent staff who made us feel most welcome.
Stayed 2 nights in Jul 2021

8/10 Good

Stephen

Liked: Cleanliness
Stayed 2 nights in Jul 2021

10/10 Excellent

Rachel

Stayed 3 nights in Jun 2021