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Reviews of Cashel Court Motel

3 out of 5
Cashel Court Motel
457 Cashel Street Linwood, Christchurch

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 45 reviews" "
Rating 8 - Good. 18 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel look like a half way house expedia need to recheck the property
Response from Gerald on 5 Jan 2023
I gave you a heads up 2 months before your scheduled arrival, that we have emergency housing guests staying at our motel. We have stopped taking regular bookings in the mean time. The stuff you mentioned has now been removed.

6/10 Okay

DG

Disliked: Staff & service
It was booked for convenience to an event, was shocked to find it used as emergency housing and were the only paying guests. The heating didn't work neither did the stove.
Stayed 2 nights in Sep 2022
Response from Gerald on 5 Oct 2022
Thank you for your review. Yes we do have people staying here for emergency housing. I assume they didn't cause any issues. I have checked the heat pump, oven and hob and they are all working fine. Maybe you had the heat pump set to cooling, you have to have the sunshine symbol showing for heating. The heat pump is only a few months old.

6/10 Okay

Hilary

Stayed 1 night in Sep 2022
Response from Gerad on 27 Sept 2022
Thank you for your review.The room you were staying in is due for an upgrade.

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, amenities
Lack of maintenance was a issue , apart from that very tidy at a very reasonable price
Stayed 3 nights in Jun 2022
Response from Gerald on 19 Jun 2022
Thank you for your review. It looks like you enjoyed your stay with us.

10/10 Excellent

Lauris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Gerald on 27 Feb 2022
Thank you for your review. We are pleased that you enjoyed your stay and we hope to see you again sometime.

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed, dirty very very dirty. When I explained how dirty it was he said it would take so long to clean properly,I said being COVID and a cancer patient I told him the importance but he wasn’t interested. He wouldn’t even look at reducing price or any thing.
Stayed 1 night in Feb 2022
Response from Gerald on 27 Feb 2022
Thank you for your review. Sorry you didn't think it was clean. Don't know where the dust came from. All the surfaces were wiped down with cleaning products and the floors were vacuumed and mopped.

8/10 Good

Roland, Auckland

Liked: Cleanliness, staff & service, amenities
The location was good for the people I was visiting. Due to this fact I would stay again
Stayed 5 nights in Jan 2021
Response from H on 12 Jan 2021
Hi Roland, We do hope you enjoyed your stay and are pleased you will visit us again. Happy New Year Kind regards Helen

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Helen on 5 Mar 2020
Hi Shaw, Thank you for your taking your time to comment. We are pleased you loved your stay with us and we hope to see you again in the future. Kind Regards Helen

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Helen on 4 Mar 2020
Hi Graeme,Thank you for your comments. Pleased you liked your stay with us. What can we do to improve things for you? Kind Regards Helen

8/10 Good

Isaac, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host allowed us to store luggage after check-out
Stayed 1 night in Feb 2020
Response from h on 25 Feb 2020
Thank you were glad you enjoyed your stay with us Regards Helen

10/10 Excellent

Ruixin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Amazing location and pricing. Beautiful rooms and the host are very nice people. Will return next time I am in ChCh
Stayed 2 nights in Feb 2020
Response from Helen on 22 Feb 2020
Hi Ruixin, Thank you for your comments, we are pleased you enjoyed your stay with us and we do hope to see you again in the future. Hope you had a lovely trip home. Kind Regards Helen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy and quiet motel. Easy location although possibly not the best part of town. Friendly owners.
Stayed 4 nights in Sep 2019
Response from helen on 12 Sept 2019
Thank you for your comments we do appreciate them Regards Helen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern with everything which was needed (lots of little extras like robes). The light over the carpark all night was very bright though and came in around the edges of the curtains
Stayed 2 nights in Aug 2019
Response from helen on 24 Aug 2019
Thank you for your comments. We are putting up new drapes which will be higher hung so won't let the light in. Kind Regards Helen

8/10 Good

Koz, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, nice amenities and responsive staff.
Stayed 1 night in Jul 2019
Response from Helen on 24 Aug 2019
Thanks for your comments we do hope to see you again in the near future Kind Regards Helen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room. Very comfortable. Helen is awesome. Chatty, friendly, and helpful. If I am back this way, will stay again.
Stayed 1 night in Jul 2019
Response from Helen on 25 Jul 2019
Thank you for your comments we do appreciate them. We are pleased you enjoyed your stay with us and hope to see you again in the near future. Kind Regards Helen

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Helen on 19 Apr 2019
W are pleased you enjoyed your stay with us and hope to see you in the near future Regards Helen

10/10 Excellent

YM, Gisborne, nz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town & other places I wanted to visit. Very quiet street. Motel impeccable.
Stayed 2 nights in Mar 2019
Response from Helen on 27 Mar 2019
Thank you for your comments we do appreciate them. Were please you enjoyed your stay with us & we hope to see you again in the near future Regard Helen

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Helen on 6 Apr 2019
Thank you for your comments we do appreciate them and we hope you enjoyed your stay with us. Hope to see you again in the near future Kind Regards Helen

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally new renovations including all kitchenware and appliances. Love the bathroom with ample toiletries. Very tastefully decorated. A quiet nights sleep. Reasonably priced. Will be my preferred accomodation booking when staying in Christchurch from now on.
Stayed 1 night in Feb 2019
Response from Helen on 20 Feb 2019
Thank you for your comments we do appreciate them. I'm pleased you enjoyed your stay with us. Regards Helen

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019
Response from Helen on 29 Jan 2019
Thank you for your comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet motel
Very clean rooms. However we found the room very hot and there was no air conditioning. It was easy to find but transport needed as not in the centre. WiFi was good.
Stayed 1 night in Jan 2019
Response from Helen on 26 Jan 2019
Thank you for your comments. We are addressing this issue. I know you had very hot weather while was away. Kind Regards Helen

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice owners, nice and comfortable room. Thanks
Stayed 3 nights in Nov 2018
Response from Helen on 1 Dec 2018
Thank you for taking the time to comment we do appreciate them,we hope to see you again Regards Helen

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt safe with the gate being closed at night. Would have like to have a lidded bin next to toilet. Lovely people running the place. Will stay again.
Stayed 7 nights in Sep 2018
Response from Helen on 10 Oct 2018
Hi Alison thank you for your comments we do appreciate them.Were pleased you enjoyed your stay with us.Will put wee bins in toilets. Kind Regards Helen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be fooled by exterior presentation
We had a quick overnight stay in the motel. The owners are clearly rebuilding the motel and first impressions on arrival are not appealing. However our studio unit was immaculate and recently refurbished. The owners/staff were very accommodating and our stay was fantastic. The motel is very well located in Christchurch.
Stayed 1 night in Sep 2018
Response from Helen on 3 Oct 2018
Thank you for your comments..Yes we are nearly at the end of the renovations just had the concrete drive down 2 weeks ago now we can landscape. Kind Regards Helen

10/10 Excellent

Catherine, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, good to have coffee, nice clean spacious safe unit
Stayed 2 nights in Sep 2018
Response from Helen on 19 Sept 2018
Hi Catherine thank you for your comments we really appreciate them Regards Helen

10/10 Excellent

Pama, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
Room was deceiving looked small but once you entered it was huge lovely spacious 2 bedrooms and perfect for our family and it was like a home away from home had everything and was perfect ... felt safe in the evenings with the security doors locked and Helen the owner was lovely. Only thing was didn't know where reception was no proper signage so had to figure it out eventually did , maybe have a better reception area. And if the bathroom towels could be abit bigger If possible but overall beautiful complex
Stayed 3 nights in Apr 2018
Response from Helen on 30 Apr 2018
Hi Pama, Thank you for your comments. Yes Reception is temporary as our New office/reception is nearly finished and we will have better visible signage soon. I will speak to the supplier about bigger towels. We are pleased your enjoyed your stay with us.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
This motel is an older motel which is being upgraded. .Our unit was nice except for the sink in the upgraded bathroom .It was so small that to put shaving gear , makeup etc the only place to put it was on the floor..This was a pity as rest of unit was lovely and spacious.The owners were very friendly and made you welcome..
Response from Helen on 10 Apr 2018
Hi Kevin, thank you for taking the time to comment we do appreciate it. There was a vanity to put your shaving gear and we will look at some additional shelving fro the makeup etc Regards Helen

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and Comfortable Motel at a Reasonable Price
This small family-run motel is good value for money in a town where accommodation is relatively expensive. Rooms are well equipped with cooking facilities, and comfortable bedding. 20 minutes walk to a shopping mall with large supermarket. Motel located 2 km east of the CBD on a quiet street. The property is gated for extra security, with 24 hr access. Adequate free car parking. Small swimming poll on-site. Grounds and room refurbishment recently completed.
Response from Helen on 8 Apr 2018
Hi Donald, Thank you for your review we do appreciate it. We hope to see you again in the near future. Regards Helen

10/10 Excellent

Trish, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel 20 min walk from the centre
Comfortable room, well equipped kitchen area, lovely shower and comfortable bed.
Stayed 2 nights in Mar 2018
Response from Helen on 30 Mar 2018
Hi Trish, Thank you for taking time to review us we really appreciate this. We are pleased you enjoyed your stay with us and we hope to see you again in the near future. Kind Regards Helen

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge a book by it's cover!
Nicely redecorated, confortable, clean, better than expected. Closed to town but quiet location. Helen the owner was very helpful. All around an excellent stay
Response from Helen on 24 Mar 2018
Hi Helene thank you for your comments we do appreciate your feed back. We hope to see you again in the near future. Kind Regards Helen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet motel with friendly helpful owners
A bit out of the centre of Christchurch but suited us well. Helen was very helpful. Rooms well appointed and excellent kitchen equipment.
Stayed 3 nights in Feb 2018
Response from Helen on 5 Mar 2018
Thank you for your comments we are pleased you enjoyed your stay with us and we hope to see you again in the future.

8/10 Good

L G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate and onsight parking
5 night stay, warm, clean and fresh unit.on sight parking Enjoyed our stay
Response from Helen on 26 Feb 2018
Thank you for your comments We pleased you enjoyed your stay with us, we hope to see you again in the near future. Regards Helen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice room with great tv, friendly family owned and operated motel
Stayed 4 nights in Feb 2018
Response from Helen on 26 Feb 2018
Thank you for your comments. We are pleased you enjoyed your stay with us and we hope to see you again in the near future. Regards Helen

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No trip
Excellent value for accommodation in Christchurch. A bit out of town, but walkable if necessary.
Response from Helen on 23 Feb 2018
Hi Jean Thank you for your comment & for staying with us we hope to see you again soon. Regards Helen

10/10 Excellent

Sam, Christchurch New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Support for Christchurch
Motel complex easy to find. Room was fantastic and laid out well. Very friendly host. Walkable to city centre.
Stayed 2 nights in Feb 2018
Response from Helen on 17 Feb 2018
Hi Sam, Thank you we appreciate your feed back and we hope to see you again. Regards Helen

8/10 Good

Matt, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little basic looking from the outside, but don't let that fool you. My freshly renovated room was comfy and spacious. Good value as well.
Stayed 1 night in Feb 2018
Response from Helen on 17 Feb 2018
Hi Matt Thank you we appreciate your feed back, we are working on the outside hope to see you again Regards Helen

8/10 Good

John, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Motel
Green Acres syndrome crappy surrounds but great accomodation.
Stayed 1 night in Feb 2018
Response from Helen on 17 Feb 2018
Hi John, Thank you we appreciate your feed back and are working on the outside. Hope to see you again Regards Helen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room! The kitchen was fully stocked with cooking utensils and pans. The room was very comfortable and pleasing. Finally, the staff was helpful and very accommodating!
Stayed 4 nights in Feb 2018
Response from Helen on 10 Feb 2018
Thank you for your comments. You pleased you enjoyed your stay with us and would love to see you again Kind Regards Helen & Grant

10/10 Excellent

Salim, melborne , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and nice and friendly staff thanks
Stayed 7 nights in Jan 2018
Response from Helen on 7 Feb 2018
Were pleased you enjoyed your stay with us Regards helen

10/10 Excellent

Michael, Dunedin NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grest facility and fully accessible.
The location was perfect. I require a fully accessible room and it was perfect. In fact this is the best motel in Christchurch that I have stayed in. I would recommend this facility and service.
Stayed 1 night in Dec 2017
Response from Helen on 13 Dec 2017
Hi were pleased you enjoyed your stay with us have a great Xmas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly Renovated
Newly renovated units are lovely and quiet, nicely fitted out, warm and comfortable. Exactly as you see them room as shown in the photo.
Stayed 1 night in Nov 2017
Response from Helen on 26 Nov 2017
Thank you for your lovely comments,have a Great Xmas

10/10 Excellent

Josh, Perth Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Very clean and modern and comfortable. Looks like they are still working through some renovations so will be even better when all is complete. Staff and very friendly as well. I Can definitely recommend this hotel!
Stayed 4 nights in Nov 2017
Response from Helen on 26 Nov 2017
Thank you for your comments we hope you have a lovely Xmas from all our team.

8/10 Good

Craig, Myrtle Beach, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family Hotel Near City
Pool and playground in a central area (rooms form a semicircle around this area). The room is spacious, bed is very nice - lots of sheets and pillows, TV large with numerous channels. I did hook up an ipod to TV (yes I know nobody uses an ipod any longer - except for me) - it worked well and sounded good. Assortment of coffee, tea, hot chocolate, + cookies. There was a cold fridge, microwave, toaster oven and a griddle - so if one wanted, one could cook. I did use toaster oven for some morning pizza (even had a pizza pan that fit the oven). It was a nice touch. Wet room - nice shower, good pressure - nice toiletries for shower. Being out of the city centre this is more of a drive to/family stop I'd say - not my usual kind of hotel, but the area was safe. I never felt I was in a "bad" or "dangerous" area. It is not too far from city - I used the weekend more as an "urban hike" excursion - so the location was fine for me. With all of that in mind, staff are friendly, the room is nice, certainly above-average considering cost, overall a good value.
Stayed 3 nights in Nov 2017
Response from Cashel Court on 11 Nov 2017
Thank you for your comments i will look into the tea issue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
doneandgone
Comfortable mattress; large spacious room; enormous flat-screen TV & quality dining table; newly renovated/upgraded room; good wifi connection; fully equipped kitchen w/ample cooking supplies & amenities; paper towels, facial tissues, rice cooker, panini sandwich press, mixing bowls, measuring spoons were provided; oven, stovetop, microwave, & large refrigerator; friendly & helpful owner; daily housekeeping staff were polite & attentive, but not intrusive; complimentary washing machine & laundry powder. A semi-busy street adjacent to motel, so traffic noise at times. Due to the recent renovations, fumes from new carpet or paint needed to be aired out. Sofa cushions somewhat sunken & the position of the sofa required sitting at an angle to watch TV. Nonetheless, we would highly recommend this motel, plus it's only a few minutes drive from the city centre & main sightseeing activities.
Stayed 3 nights in Oct 2017
Thank you for your comments were pleased you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra motell
Trevligt och rent motell. Personalen var mkt hjälpsam. Bra parkering med grind som var stängd på natten. Bra wifi.
Stayed 3 nights in Feb 2018
Response from Helen on 5 Mar 2018
Thank you for your comments we are pleased you enjoyed your stay with us and hope to see you again in the future.