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"Stella ensured we are checked in timely and has initiative to make sure we are well served."

"The location is very convenient - Near to shopping street within 3-5 mins walk (using an underpass). There is a train station nearby. Hotel room is clean and staff are polite. "

"Maria was very healthy and nice, excellent service"

"Location is good."

"Excellent location and great rooms"

"Really appreciated the service attitude of the staff who were very friendly, including Ms 刘玉侠 who gave me warm packs, brought a fan and was timely and great in the cleaning of the room every morning! Location was really good. 24/7 laundry machines at B1 were also really convenient. Breakfast was convenient but not too much selection. Lastly the doors do slam shut and they can be a bit loud, but it’s not a big issue. "

"Traveled for my birthday, customer servicer named Nancy had"

"Everything was amazing! Highly recommended!"

"It is a pleasant stay in Mandarin Oriental. Reception is very nice and upgraded my room to corner River view from River view room. Staff also offer help all the time "