"Great hotel, lovely pool, gym and sauna. Staff very helpful with a large shopping complex attached with lots of restaurants if you wanted a change from the hotel restaurant. Food in the hotel was very good with options to suit everyone’s palette."
"Great hotel, lovely pool, gym and sauna. Staff very helpful with a large shopping complex attached with lots of restaurants if you wanted a change from the hotel restaurant. Food in the hotel was very good with options to suit everyone’s palette."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Nice property. Great coffee lounge. Rooms were a good size and well equipped. A fridge would have been good. The A la carte breakfast was limited if you didn’t want the buffet but all the staff were really friendly
Nice property. Great coffee lounge. Rooms were a good size and well equipped. A fridge would have been good. The A la carte breakfast was limited if you didn’t want the buffet but all the staff were really friendly
Emma
Reviewed October 21, 2025Reviewed October 21, 2025
Whilst a bit off the main route easy access to everywhere from Shanghais fantastic subway.
Did not eat at the hotel, so can't comment but the rooms were well appointed and the staff provided great service
Whilst a bit off the main route easy access to everywhere from Shanghais fantastic subway.
Did not eat at the hotel, so can't comment but the rooms were well appointed and the staff provided great service
From the moment we checked in through to our departure we were met by exceptional hospitality and service. We dined at all three restaurants and each meal was great.
Couldn’t have asked for a better experience and a special shoutout to Luigi whom developed a special friendship with our 3.5 year old whom he called his hotel friend. Thank you again Luigi for making our stay so memorable and lighting up a 3 y.o day each morning with your friendliness.
Would definitely come back to stay when we...
From the moment we checked in through to our departure we were met by exceptional hospitality and service. We dined at all three restaurants and each meal was great.
Couldn’t have asked for a better experience and a special shoutout to Luigi whom developed a special friendship with our 3.5 year old whom he called his hotel friend. Thank you again Luigi for making our stay so memorable and lighting up a 3 y.o day each morning with your friendliness.
Would definitely come back to stay when we...
Great location and though the rooms were on the small side, clean, well equiped and comfortable bed. Staff very helpful even though they spoke little English.
Great location and though the rooms were on the small side, clean, well equiped and comfortable bed. Staff very helpful even though they spoke little English.
John
Reviewed October 26, 2026Reviewed October 26, 2026
My wife and I spent a memorable and extremely pleasant 5 nights here. Although an extremely onerous international conference started while we there and despite the Customs-like security at the entry, restricted access to lifts and more, this hotel exceeded all expectations.
Located right beside the river, with Shanghai City as a backdrop, we had access to delightful river walks and a feeling of open space which is not easy to get in this huge city. The building is also exceptionally well...
My wife and I spent a memorable and extremely pleasant 5 nights here. Although an extremely onerous international conference started while we there and despite the Customs-like security at the entry, restricted access to lifts and more, this hotel exceeded all expectations.
Located right beside the river, with Shanghai City as a backdrop, we had access to delightful river walks and a feeling of open space which is not easy to get in this huge city. The building is also exceptionally well...
Thanks for another great stay! The staff at check-in, in the 2nd-floor restaurant for breakfast, and in the executive dining room are always friendly, courteous, and efficient.
Thanks for another great stay! The staff at check-in, in the 2nd-floor restaurant for breakfast, and in the executive dining room are always friendly, courteous, and efficient.
Exceptional hotel...beyond 5 star
Exceptional location...next to Pearl Tower
Exceptional service...Karen at front desk...warm, confident, reliable and extremely well versed in all things service!
Exceptional hotel...beyond 5 star
Exceptional location...next to Pearl Tower
Exceptional service...Karen at front desk...warm, confident, reliable and extremely well versed in all things service!
Jim
Reviewed January 27, 2016Reviewed January 27, 2016
This is an excellent hotel with fantastic staff.
Area much quieter than the crazy of the Bund but nearby metro was so easy & efficient.
Our upgraded corner suite was on 36 th floor was huge with amazing views. Really nice bathroom & amenities.
Great breakfast and club room on 35th floor was well worth it. Ample quality food,service,and views.
The pool & large hot spa were perfect after a long day touring.
The only criticism was the few parents in the spa teaching their children to swim with...
This is an excellent hotel with fantastic staff.
Area much quieter than the crazy of the Bund but nearby metro was so easy & efficient.
Our upgraded corner suite was on 36 th floor was huge with amazing views. Really nice bathroom & amenities.
Great breakfast and club room on 35th floor was well worth it. Ample quality food,service,and views.
The pool & large hot spa were perfect after a long day touring.
The only criticism was the few parents in the spa teaching their children to swim with...
Anonymous traveller
Reviewed October 25, 2019Reviewed October 25, 2019
Breakfast was around AUD40 so ate elsewhere. Crazy that meal prices are so high. Also to get a shirt washed and ironed was about the same price as to buy a new one. Around the corner I found a laundry at one sixth of the price
Breakfast was around AUD40 so ate elsewhere. Crazy that meal prices are so high. Also to get a shirt washed and ironed was about the same price as to buy a new one. Around the corner I found a laundry at one sixth of the price