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Overview of Mandarin Oriental Pudong Shanghai

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  • Suite, River View

    5/5 guest room rating

    Room amenities

    • 75 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite (Harbour City)

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, River View

    4.3/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Suite (Twin Star)

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Mandarin, Room, 1 King Bed, River View

    4.3/5 guest room rating

    Room amenities

    • 61 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, River View

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite (Pearl Tower)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Mandarin, Club Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
4.7
Exceptional
Rating 5 - Excellent. 205 out of 276 reviews
5 - Excellent 74%
Rating 4 - Good. 54 out of 276 reviews
4 - Good 20%
Rating 3 - Okay. 11 out of 276 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 276 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 276 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller, Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service At Always especially dining housekeeping and Fruit Desk Keep up the great service under the special leadership of Mr Clemens Heroth & Mr NewBigging at the Fine Dinning Will definitely Be Back Again
Stayed 3 nights in Jun 2020

3/5 Okay

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Not in a good location for tourism. Staying on the bund side of the river would be much better. A bell boy named Tim was excellent, friendly and so helpful. His English was excellent and he would make a great addition to the executive lounge. Lynn in the lounge is also extremely pleasant and friendly. Overall though the lounge food bordered on bland with unhappy staff. The room itself was perfect in every regard as was the spa and pool facilities. There are plenty of excellent hotels in Shanghai. For business on this side of the river I much prefer the grand Hyatt.
Stayed 3 nights in Dec 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is remote location on Pudong Road. Property is impeccable with beautiful pool and spa and nicely appointed rooms. Service is exceptional.
Stayed 4 nights in Nov 2019

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